Platform Security

Your data security is our top priority. We apply a "defense in depth" approach to protect our infrastructure, applications, and your data from threats.

Security Infrastructure

Data Encryption

  • Data at Rest: Using AES-256 encryption for all databases and backups.
  • Data in Transit: All communication is protected with strong TLS 1.3 (HTTPS).

Access Control

  • Role-Based Access Control (RBAC): Limit team access according to roles (Admin, Editor, Viewer).
  • Multi-Factor Authentication (MFA): Additional security layer for login.
  • Audit Logs: Activity trail for accountability (Enterprise Plan).

Network Protection

We use Cloudflare Enterprise for protection against:

  • DDoS Attacks (L3/L4)
  • Web Application Firewall (WAF)
  • Malicious Bot Protection

Certifications & Compliance

SOC 2 Type II

Konektor undergoes independent annual audits to ensure security, availability, and confidentiality controls comply with AICPA standards.

ISO 27001

We adopt international standards for Information Security Management Systems (ISMS).

Backups & Disaster Recovery

  • Daily Backups: Databases are automatically backed up daily.
  • Point-in-Time Recovery: Ability to restore data to a specific second in the last 30 days.
  • Geo-Redundancy: Backups are stored in different physical locations for disaster resilience.

Reporting Security Vulnerabilities

If you find a security vulnerability in our platform, please report it via our Bug Bounty program or email directly to security@konektor.id.

Never share your password or API Key with anyone, including our support staff. Konektor staff will never ask for your credentials.

Next Steps

Need More Help?

Our team is ready to help you maximize ad tracking and business attribution.

Email Supportsupport@konektor.id
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