Quick Start Guide

Complete the path that best matches your immediate goal. After the first result works, you can add other features without signing up again.

Before you start

Make sure you:

• have signed in to Konektor and selected the correct business workspace;
• have an owner or admin role if you need to change settings;
• can open the account email if Konektor asks for verification;
• have the access required for your chosen path.

Understand “configured” and “verified”

For website tracking, a copied or installed script is only configured. Tracking is verified after Konektor receives a real website event. Ad-platform delivery is a separate, optional test.

Path A: track a website

Choose this path when your ads send prospects to a website or landing page.

1. Get the workspace script

1. Open Website Tracking.
2. In the Unified Tracking Code card, click Generate tracking code if an ID is not available yet.
3. Click View Code.
4. Click Copy Code.

Do not replace the ID inside the code manually. Code copied from the dashboard already uses the active workspace ID.

2. Install the script and open the website

Follow the Tracking Script Installation Guide, then open a website page where you installed the script.

Opening that page sends a real event, such as PageView, to Konektor. Checking tracker.min.js is a troubleshooting step only; a loaded file is not the final activation evidence.

3. Verify the website event

1. Return to the member dashboard.
2. In the Activate one thing first panel, click Check again.
3. Confirm that the website step says an event was received.
4. Confirm that the header shows Event verified. The header updates with the panel.

Before an event arrives, the header can show Tracking not tested or Waiting for event. If it does not change after you open the website, follow installation troubleshooting.

4. Optional: add an ad platform

This step is not required to verify website tracking.

1. Open Website Tracking.
2. Click Add Ad Platform.
3. Select Meta, Google, TikTok, or another platform you use.
4. Enter the required ID and credentials.
5. Click Save.
6. On the platform card, click Test platform.
7. Enter the requested test data.
8. Click Send Test Event.
9. Check the result in Konektor and the ad platform's test tool.

Use the platform guides to find the correct values:

• Meta Conversions API
• Google Ads
• TikTok Events API

The platform is verified after it accepts a test event. This result checks the platform credentials and payload, not website-script installation.

Path B: create one link for several WhatsApp numbers

Choose this path when you want to distribute prospects across team members.

1. Open WhatsApp > WhatsApp Links (Rotator).
2. Click Create Link.
3. Complete Rotator Name, Link Slug, and Default Message Template.
4. Under WhatsApp Numbers, complete the first row with the Agent Name, WhatsApp Number, and Distribution Weight.
5. Click Add Number only when you have another destination.
6. Click Create Rotator.
7. On the new rotator, select Copy Link.

Send the link to yourself and open it on a phone. The setup works when WhatsApp opens with the correct destination number and opening message. Repeat the test if you need to check distribution across team members.

A working Rotator does not prove that website tracking or delivery to Meta, Google, or TikTok works. If needed, complete Path A and then follow the optional Test platform step.

Read the WhatsApp Rotator Guide for weights, form links, and click checks.

Path C: use a shared WhatsApp Inbox

Choose this path when owners, admins, and staff need to handle conversations from one place.

1. Open WhatsApp > Connect Official WhatsApp.
2. Under Official WhatsApp Business, click Connect official channel.
3. Complete the official connection process.
4. Confirm that WhatsApp > Connection Status shows Active.
5. Send a message from a test number to the business number.
6. Open WhatsApp > Inbox, select the conversation, and send a reply.

The setup works when the test message appears in Inbox and the reply receives a delivery status. Read the 24-hour rule in the Unified Inbox Guide.

Check before you continue

If you cannot see this evidence, fix the same path first. Adding another pixel, rotator, or connection usually does not resolve an incomplete setup.

Next steps

• Review Analytics.
• Configure your conversion strategy.
• Troubleshoot WhatsApp Inbox.