Quick Start Guide

Welcome to Konektor! This guide is designed to help you activate Server-Side Tracking and WhatsApp Attribution in less than 10 minutes.

Important: Why Konektor?

Conventional tracking methods (browser-based pixels) currently lose up to 30-40% of data due to browser blocking and iOS privacy updates. Konektor delivers conversion data directly from the server to ensure your ad algorithms (Meta, Google, TikTok) stay sharp.

Open in new tab

Prerequisites Before Starting

Access to your website dashboard (WordPress, GTM, Shopify, or Custom Code).
An active WhatsApp number to receive leads.
Advertising accounts (Meta Ads, Google Ads, or TikTok Ads) you wish to optimize.

Step 1: Install Base Tracking Pixel

The first step is to install the Konektor "radar" on your website so the system can recognize visitors and link them to advertising data.

Go to the Pixel Settings menu in your member dashboard.
Copy the provided script code.
Paste the code into the <head> section of your website.
Verification: Open your website, and ensure the status in the Konektor dashboard changes to Active.

If using Google Tag Manager, create a Custom HTML Tag and install the script with the Initialization - All Pages trigger. Ensure you check the "Support document.write" option in the tag settings for maximum compatibility.

Step 2: Create a WhatsApp Rotator

To track WhatsApp conversions accurately down to the sales value, you must use a Konektor Rotator Link, not a standard wa.me link.

Navigate to the WhatsApp > Rotator menu.
Click Add Rotator.
Enter the WhatsApp numbers for your CS/Admin team.
Configure lead distribution (e.g., Round Robin for fairness).
Save and Copy the Rotator Link generated (e.g., link.yourbrand.com/wa/promo-a).

Step 3: Implement Links on Your Website

This is the most crucial step. The Konektor system can only track visitors if they click the rotator link you created in Step 2.

Replace all old WhatsApp links on your website:

<!-- ❌ WRONG (Data is NOT tracked by Facebook CAPI / Google Ads) -->
<a href="https://wa.me/6281234567890">Buy Now</a>

<!-- ✅ CORRECT (Data is sent real-time to all advertising platforms) -->
<a href="https://link.yourbrand.com/wa/promo-a">Buy Now</a>

If you continue to use manual wa.me links, Konektor WILL NOT be able to automatically send conversion signals back to Facebook CAPI or Google Ads.

Troubleshooting Common Issues

Pixel Not Detected

Ensure the script is placed in the <head> section, not the <body>.
Check if there is a caching plugin that needs to be cleared (Clear Cache).

Leads Not Reaching WhatsApp

Ensure the numbers in the Rotator settings are correct using the country code format (628...).
Check if your daily lead quota in the dashboard is sufficient.

Next Steps

Need More Help?

Our team is ready to help you maximize ad tracking and business attribution.

Email Supportsupport@konektor.id

YouTubeYouTube

Try or continue

Try AI Demo Onboarding Technical Support