Start using Konektor
Choose one goal first. You do not need to set up every Konektor feature at once.
New to Konektor?
If you have just signed up, begin with the Quick Start Guide. It helps you choose your first path and recognize when the setup is working.
Choose your goal
Track website visitors and conversions
Use this path when your ads send people to a website or landing page.
- Install the Konektor tracking script.
- Open one website page to send a real event.
- Return to the activation panel and confirm that the website step says an event was received.
After you select Check again, the website step in the panel becomes done.
Sending conversions to an ad platform is optional after website tracking is verified. Add the platform under Website Tracking, then use Test send to check delivery.
Platform guides:
Distribute prospects across WhatsApp numbers
Use WhatsApp Links to create one link that sends visitors to team numbers. You enter destination numbers manually. A WhatsApp Link does not require a QR scan or a device session.
Meta ads that end in WhatsApp
Choose this path when your Meta ad opens a WhatsApp chat directly or through a landing page. Konektor guides you until a closing reaches Meta.
Manage WhatsApp chats as a team
Use the official channel when your team needs to read and reply to conversations from one Inbox.
- Connect Official WhatsApp Business.
- Prepare message templates and quick replies.
- Use the Inbox.
- Fill in the Business profile so Wulan suggests the right replies.
- Install the Inbox app on your team's phones.
Review results
Use these pages after the initial setup is complete:
- Analytics for a performance summary.
- Report for more detailed reporting.
- Leads to change lead status and export data.
- Agent Performance for the lead funnel per WhatsApp number.
- Ads Manager to watch Meta and Google ads.
- Ads Research to watch competitor ads, keep creative references, and share ad reports.
- Conversion strategy to map customer actions to events.
Manage the workspace
- Workspace Settings for the name, time zone, notifications, and security.
- Team Management & Access for members and roles.
- Billing for plans and invoices.
- Help and support tickets when you need help from the Konektor team.
Terms you should know
| Term | Plain-language meaning |
|---|---|
| Workspace | Your business work area. Members, settings, and data are separated by workspace. |
| Tracking script | A code snippet from Konektor that you install on a website. |
| Pixel | A delivery destination configuration, such as Meta, Google, or TikTok. |
| Event | A recorded action, such as a visit, lead, or purchase. |
| WhatsApp Link | One link that distributes visitors across WhatsApp numbers. |
| Connection Status | The page where you review WhatsApp connection status. |
| Inbox | Where your team reads and replies to WhatsApp conversations. |
“Saved” does not always mean “working”
Konektor can save IDs, tokens, numbers, or a script before the complete journey has been proven. Always run the test in the relevant guide and look for the final evidence:
- The activation panel says that Konektor received a real website event.
- The WhatsApp Link opens WhatsApp with the correct destination number.
- For Meta ads, the Delivery log shows an event with the Sent status.
- Connection > Connection Status shows the official connection as Active.
- If you added an ad platform, its test send shows Test passed instead of only having a saved configuration.
If setup is not working
Record the last completed step, the visible error text, and the time of the test. Do not include access tokens, passwords, or customer data in screenshots.
Need More Help?
Our team is ready to help you maximize ad tracking and business attribution.
Wulan answers your questions and sends tutorial videos. Session scheduling is available through Wulan if you still need it.
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