ChatGPT Ads Tracking Software with Konektor.id

What is the problem with tracking ChatGPT ads to WhatsApp?

An ad in ChatGPT sends a person to your page. After that, many businesses move into a conversation. The buyer asks a question on WhatsApp, receives an offer, and pays without opening another page.

A pixel on a website sees only the pages that open. It does not see the chat, and it does not know who paid in the end. Your ad report stops at the click, while the sale happens two days later somewhere else.

OpenAI offers two routes to tell an ad about a result. The first route is the pixel in the browser. The second route is the Conversions API, which sends events from your own server. The OpenAI documentation says that on the server route you must store oppref from the ad click yourself, because the API does not capture it on its own.

That is the part that is hard for a small team. Someone must store the click identifier, match it with the chat, and send an event when the status changes. This page explains that part: what Konektor.id does, and where its limits are.

A made-up example

Imagine a language course called Kursus Contoh. The names and numbers below are made up. Kursus Contoh runs a ChatGPT Ads ad to a landing page for class sign-up.

A prospective student named Budi taps the ad. OpenAI adds oppref to the page address. Budi opens the page, then taps the WhatsApp button. Konektor.id creates a New lead and stores oppref on that lead. ChatGPT Ads receives the event Lead created.

The team answers questions about the schedule, then marks Budi as Qualified. A few days later Budi pays Rp1.200.000. The team changes the status to Closed won and fills in the closing value. ChatGPT Ads receives Purchase together with the value. Kursus Contoh can now judge that ad by the students who paid, not only by clicks.

How does Konektor.id track it?

The path from the ad to the event runs in seven stages.

1. A person taps the ChatGPT Ads ad. OpenAI adds oppref to the destination address.
2. The tracking script on the landing page stores oppref and the UTM parameters from the Ad link template.
3. The script adds the visitor code to the WhatsApp link. A Direct link carries oppref along the same route.
4. The WhatsApp Link button is tapped. Konektor.id creates a New lead and stores oppref on that lead.
5. A message with the code [K-XXXX] arrives at your number. The code matches the chat with the same lead.
6. Your team or an automatic rule changes the lead status. Each change reads the Event for each lead status table.
7. Konektor.id sends that event from the server to ChatGPT Ads. The result shows in the Delivery log.

Konektor.id recognizes a lead as a ChatGPT Ads lead from two signs. The first sign is oppref. The second sign is utm_source=chatgpt-ads from the Ad link template. Oppref takes priority over the click identifier of any other platform.

The automatic pixel on the landing page

The option Install the ChatGPT Ads pixel automatically on the landing page makes the Konektor.id tracking code load the OpenAI pixel for you. That pixel records page visits. You do not need to change your site code.

If a visitor refuses the use of ad data, the pixel is switched off and Konektor.id does not pass on the browser reference. Turn this option off if your site already has its own ChatGPT Ads pixel.

The data that goes to ChatGPT Ads

Konektor.id sends the data that the lead holds. A lead with no email still goes out with the other data that exists.

A built-in event goes out once for each lead

Konektor.id sends each built-in event once for each lead. For example, Purchase goes out one time for each lead. If the status Closed won happens again, that same row shows Skipped in the Delivery log.

This rule keeps the number of events in ChatGPT Ads in line with the number of leads. An event that you set yourself in the table does not follow this rule.

Strict mode or Send all

Strict mode is the default. It sends the leads that are proven to come from a ChatGPT Ads click. Other leads show Skipped. Send all sends every eligible lead, including those that did not come from an ad click.

The OpenAI Conversions API documentation recommends sending all conversion events, not only those that carry oppref. The choice of strategy stays with you. You set it in Conversions, under Send strategy.

How do you tell a ChatGPT Ads click from a link in a normal ChatGPT answer?

Only a click from an ad counts as an ad. OpenAI adds oppref to an ad click. A link that appears in a normal ChatGPT answer carries no oppref.

For that reason Konektor.id treats the two differently. A visitor from a normal answer link is recorded as organic traffic. Their lead has no ad status, so Strict mode skips it.

Put the Ad link template in every ad. An ad that already runs needs a new destination address. Without the template, Konektor.id loses the campaign ID, the ad group, and the ad.

How do you read the result in the Delivery log?

Open Tracking & Ads, then Conversions, then the Delivery log tab. Choose the platform ChatGPT Ads to see only your events.

The result has two layers. The first layer: did ChatGPT Ads receive the event. The status Sent answers it. The second layer: does the report in Ads Manager already show and attribute the conversion. That layer belongs to OpenAI, so the numbers in Ads Manager can differ from the numbers in Konektor.id.

The ChatGPT Ads row in Website Tracking has three statuses. Healthy means real events arrived in the last 7 days. Waiting for events means the connection is right and the first event is still awaited. Issue means delivery is not running, and a note on how to fix it shows below that row.

A few things often appear during a test:

• A test lead with no ad click shows Skipped in Strict mode. Konektor.id runs as you set it.
• The Test send button sends a sample event that does not enter reports. Use it to check the key, not to test the status mapping.
• A failed Test connection means that the Pixel ID and the key come from different data sources, or the key was replaced. Copy both again from the same data source.

How long can an event be sent again?

ChatGPT Ads accepts only events from the last 7 days. Konektor.id skips an older event and refuses to resend it, with the reason written on the button.

Is ChatGPT Ads available in Indonesia?

Konektor.id does not state it. The OpenAI documentation pages that this page rests on hold no list of countries where ads can run. Your Ads Manager account answers that question, not Konektor.id.

If your account can already create a campaign and a data source, the route on this page applies. Konektor.id needs no specific location. It only reads the clicks that arrive through your ad address.

Ad policy

Your ads still follow the OpenAI ad policies. This page does not change those rules. Konektor.id only sends the conversion data that your lead already holds, and it takes no part in deciding whether an ad is approved. The policy link is in the Sources section.