Improvement
Wulan sends member help requests to support tickets
Wulan offers a support ticket to members and names Google Meet as the only meeting app.
When a signed-in member needs more help, Wulan offers a support ticket with a summary of the problem. Wulan creates the ticket only after the member agrees. Members can also create a ticket from the Support menu.
Visitors who are not signed in still get the official support email address.
Wulan names Google Meet as the meeting app for demo, onboarding, and support sessions. Bookings still use Termilo. Wulan does not promise when the meeting link arrives.
Users do not need to take action.