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Security

Safer webhooks and support tickets from Claude

Webhook addresses must be public https, secrets are stored encrypted and shown on request, and Claude can create support tickets with your approval.

  • A new webhook needs a public https address. Konektor refuses internal and private addresses.
  • The webhook list no longer shows the full secret. It shows the last 4 characters. Select Show secret to see and copy the full secret.
  • Konektor now stores each new webhook secret in encrypted form. Your receivers keep working with no change.
  • To change a secret, create a new webhook, switch your receiver to it, then delete the old webhook.
  • The Claude connector can ask for the permission to create support tickets to the Konektor team on your behalf. It is off unless you approve it on the consent screen.
  • The webhook guide now lists the inbox.conversation.handover event.