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Improvement

More efficient Inbox conversation updates

Inbox updates message status without reloading the lead summary.

When a message status changes to sent, delivered, or read, Inbox updates the open conversation without reloading the lead summary. The same applies to reactions and to attachments that finish loading.

Inbox still reloads the lead summary when you open a conversation, when a new message arrives, when someone adds a note, and when you change the lead status from Inbox.

Users do not need to take action.