[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"docs-en-\u002Fen\u002Fdocs\u002Fwhatsapp\u002Fsession":3},{"id":4,"title":5,"body":6,"category":654,"code_examples":655,"demos":655,"description":656,"extension":657,"meta":658,"navigation":655,"order":643,"path":659,"seo":660,"sitemap":667,"stem":669,"tags":670,"toc":675,"videos":655,"__hash__":676},"docsEn\u002Fen\u002Fdocs\u002Fwhatsapp\u002Fsession.md","WhatsApp Session (Scan QR) - Connect WA Without API",{"type":7,"value":8,"toc":634},"minimark",[9,14,27,42,47,50,150,154,235,239,244,251,255,304,308,311,329,332,336,340,346,383,387,406,410,425,429,456,458,462,566,581,585,591,605,618,628],[10,11,13],"h1",{"id":12},"whatsapp-session-scan-qr","WhatsApp Session (Scan QR)",[15,16,17,18,22,23,26],"p",{},"WhatsApp Session is a Konektor feature that lets you ",[19,20,21],"strong",{},"connect a regular WhatsApp Business number"," (not WA API) to Konektor via ",[19,24,25],{},"QR Code Scan",", similar to opening WhatsApp Web in a browser.",[28,29,31],"info",{"title":30},"Important",[15,32,33,34,37,38,41],{},"This feature uses ",[19,35,36],{},"WhatsApp Web (Linked Device)"," technology. You ",[19,39,40],{},"do not need"," a WhatsApp Business API subscription or any partner. Just have a regular WhatsApp Business app on your phone, then scan the QR from the Konektor dashboard.",[43,44,46],"h2",{"id":45},"what-can-session-do","What Can Session Do?",[15,48,49],{},"Once your WA number is connected via Session, Konektor can:",[51,52,53,67],"table",{},[54,55,56],"thead",{},[57,58,59,64],"tr",{},[60,61,63],"th",{"align":62},"left","Capability",[60,65,66],{"align":62},"Description",[68,69,70,81,91,101,116,126,136],"tbody",{},[57,71,72,78],{},[73,74,75],"td",{"align":62},[19,76,77],{},"Detect Incoming Chats",[73,79,80],{"align":62},"Automatically detect new messages from customers",[57,82,83,88],{},[73,84,85],{"align":62},[19,86,87],{},"Auto-Create Leads",[73,89,90],{"align":62},"When a customer sends their first message, a lead is automatically created in the dashboard",[57,92,93,98],{},[73,94,95],{"align":62},[19,96,97],{},"Detect CTWA",[73,99,100],{"align":62},"Automatically recognize chats from Click to WhatsApp ads",[57,102,103,108],{},[73,104,105],{"align":62},[19,106,107],{},"Send Conversion Events",[73,109,110,111,115],{"align":62},"Automatically send a ",[112,113,114],"code",{},"Lead"," event to Meta Pixel when the first chat comes in",[57,117,118,123],{},[73,119,120],{"align":62},[19,121,122],{},"Automation Rules",[73,124,125],{"align":62},"Run automated rules based on message content (keyword, regex, status)",[57,127,128,133],{},[73,129,130],{"align":62},[19,131,132],{},"Online\u002FOffline Status",[73,134,135],{"align":62},"See whether a CS number is active or not",[57,137,138,143],{},[73,139,140],{"align":62},[19,141,142],{},"Unique Code Tracking",[73,144,145,146,149],{"align":62},"Detect unique codes (e.g., ",[112,147,148],{},"K-WPA4N",") from customer pre-filled messages",[43,151,153],{"id":152},"when-do-you-need-session-vs-not","When Do You Need Session vs Not?",[51,155,156,170],{},[54,157,158],{},[57,159,160,163,167],{},[60,161,162],{"align":62},"Need",[60,164,166],{"align":165},"center","Session Required?",[60,168,169],{"align":62},"Explanation",[68,171,172,183,193,204,214,224],{},[57,173,174,177,180],{},[73,175,176],{"align":62},"Split traffic to CS (Rotator)",[73,178,179],{"align":165},"❌ No",[73,181,182],{"align":62},"Rotator only redirects links, no WA connection needed",[57,184,185,188,190],{},[73,186,187],{"align":62},"Track ad clicks",[73,189,179],{"align":165},[73,191,192],{"align":62},"Tracking happens on the server when the link is clicked",[57,194,195,198,201],{},[73,196,197],{"align":62},"Detect incoming chats & auto-create leads",[73,199,200],{"align":165},"✅ Yes",[73,202,203],{"align":62},"Session is needed so Konektor can \"read\" messages",[57,205,206,209,211],{},[73,207,208],{"align":62},"Send conversion events to Meta from chat",[73,210,200],{"align":165},[73,212,213],{"align":62},"Session is needed to detect the first chat",[57,215,216,219,221],{},[73,217,218],{"align":62},"Message-based automation rules",[73,220,200],{"align":165},[73,222,223],{"align":62},"Session is needed to read message content",[57,225,226,229,232],{},[73,227,228],{"align":62},"Chatbot \u002F auto-reply",[73,230,231],{"align":165},"❌ Needs Partner",[73,233,234],{"align":62},"Session cannot send messages, only read them",[43,236,238],{"id":237},"how-to-set-up-whatsapp-session","How to Set Up WhatsApp Session",[240,241,243],"h3",{"id":242},"_1-open-the-session-menu","1. Open the Session Menu",[15,245,246,247,250],{},"Go to your workspace dashboard, then open ",[19,248,249],{},"WhatsApp > Session"," from the sidebar.",[240,252,254],{"id":253},"_2-scan-qr-code","2. Scan QR Code",[256,257,258,270,276,282,289,295,298],"ol",{},[259,260,261,262,265,266,269],"li",{},"Click ",[19,263,264],{},"Add Session"," to create a new session, fill in the name then click ",[19,267,268],{},"Create Session",".",[259,271,261,272,275],{},[19,273,274],{},"Start Session"," on the newly created session.",[259,277,261,278,281],{},[19,279,280],{},"Show QR"," to display the QR code.",[259,283,284,285,288],{},"Open the ",[19,286,287],{},"WhatsApp Business"," app on your phone.",[259,290,291,292,269],{},"Go to ",[19,293,294],{},"Settings > Linked Devices > Link a Device",[259,296,297],{},"Scan the QR code displayed on the Konektor dashboard.",[259,299,300,301,269],{},"Wait until the status changes to ",[19,302,303],{},"Connected",[240,305,307],{"id":306},"_3-verify-connection","3. Verify Connection",[15,309,310],{},"After a successful scan:",[312,313,314,320,326],"ul",{},[259,315,316,317,319],{},"The status will change to ",[19,318,303],{}," (green).",[259,321,322,325],{},[19,323,324],{},"Last Sync"," will show the most recent sync time.",[259,327,328],{},"Your WA number will appear in the session list.",[330,331],"hr",{},[43,333,335],{"id":334},"troubleshooting","Troubleshooting",[240,337,339],{"id":338},"unique-code-not-showing-in-dashboard","Unique Code Not Showing in Dashboard",[15,341,342,343,345],{},"If a customer has sent a message with a unique code (e.g., ",[112,344,148],{},") but the lead doesn't appear in Konektor:",[256,347,348,359,365,374],{},[259,349,350,353,354,356,357,319],{},[19,351,352],{},"Check Session status"," — Open ",[19,355,249],{},". Make sure the status is ",[19,358,303],{},[259,360,361,364],{},[19,362,363],{},"Check Last Sync"," — Ensure the Last Sync time is recent (no more than a few minutes ago).",[259,366,367,370,371,373],{},[19,368,369],{},"Reconnect if needed"," — If the status is Disconnected or Last Sync is stale, click ",[19,372,274],{}," and scan the QR again.",[259,375,376,379,380,269],{},[19,377,378],{},"Check Automation Rules"," — Make sure there's an active rule to process incoming messages in ",[19,381,382],{},"WhatsApp > Rules",[240,384,386],{"id":385},"session-frequently-disconnects","Session Frequently Disconnects",[312,388,389,396,403],{},[259,390,391,392,395],{},"Make sure your phone ",[19,393,394],{},"stays connected to the internet"," (WiFi or mobile data).",[259,397,398,399,402],{},"Make sure WhatsApp on your phone is ",[19,400,401],{},"not force-closed"," or restricted by battery saver.",[259,404,405],{},"WhatsApp limits the number of Linked Devices. If the limit is reached, remove other unused devices.",[240,407,409],{"id":408},"last-sync-not-updating","Last Sync Not Updating",[312,411,412,415,422],{},[259,413,414],{},"Check your phone's internet connection.",[259,416,417,418,421],{},"Try ",[19,419,420],{},"Reconnect"," from the dashboard.",[259,423,424],{},"If the issue persists, delete the session and scan the QR again.",[240,426,428],{"id":427},"conversion-events-not-sent-to-meta","Conversion Events Not Sent to Meta",[312,430,431,444,449],{},[259,432,433,434,437,438,443],{},"Make sure the ",[19,435,436],{},"Pixel ID"," is set in the ",[439,440,442],"a",{"href":441},"\u002Fen\u002Fdocs\u002Fbusiness\u002Fconversion-strategy","Conversion"," menu.",[259,445,446,447,269],{},"Make sure the Session status is ",[19,448,303],{},[259,450,451,452,455],{},"Check whether the lead has been created in the ",[19,453,454],{},"Leads"," menu — conversion events are sent when a lead is first created from a chat.",[330,457],{},[43,459,461],{"id":460},"session-vs-whatsapp-api","Session vs WhatsApp API",[51,463,464,477],{},[54,465,466],{},[57,467,468,471,474],{},[60,469,470],{"align":62},"Aspect",[60,472,473],{"align":62},"Session (Scan QR)",[60,475,476],{"align":62},"WhatsApp API (Partner)",[68,478,479,492,505,516,528,540,553],{},[57,480,481,486,489],{},[73,482,483],{"align":62},[19,484,485],{},"Cost",[73,487,488],{"align":62},"Free (included in Konektor plan)",[73,490,491],{"align":62},"Paid (partner fees + per-message)",[57,493,494,499,502],{},[73,495,496],{"align":62},[19,497,498],{},"Setup",[73,500,501],{"align":62},"Scan QR, done in 1 minute",[73,503,504],{"align":62},"Requires BSP registration, business verification",[57,506,507,512,514],{},[73,508,509],{"align":62},[19,510,511],{},"Read incoming messages",[73,513,200],{"align":62},[73,515,200],{"align":62},[57,517,518,523,526],{},[73,519,520],{"align":62},[19,521,522],{},"Send messages \u002F auto-reply",[73,524,525],{"align":62},"❌ Not possible",[73,527,200],{"align":62},[57,529,530,535,537],{},[73,531,532],{"align":62},[19,533,534],{},"Chatbot",[73,536,525],{"align":62},[73,538,539],{"align":62},"✅ Yes (via partner)",[57,541,542,547,550],{},[73,543,544],{"align":62},[19,545,546],{},"Stability",[73,548,549],{"align":62},"Depends on phone connection",[73,551,552],{"align":62},"More stable (cloud-based)",[57,554,555,560,563],{},[73,556,557],{"align":62},[19,558,559],{},"Best for",[73,561,562],{"align":62},"Small-medium businesses, basic tracking",[73,564,565],{"align":62},"Large businesses needing chatbot & broadcast",[567,568,570],"tip",{"title":569},"Recommendation",[15,571,572,573,576,577,580],{},"If you only need ",[19,574,575],{},"conversion tracking from ads to WhatsApp"," and ",[19,578,579],{},"simple automation rules",", Session (Scan QR) is sufficient. You don't need to upgrade to WA API.",[43,582,584],{"id":583},"faq","FAQ",[15,586,587,590],{},[19,588,589],{},"Q: Can I use a regular WhatsApp Business (not API)?","\nA: Yes, that's exactly what Session is for. Just have a regular WhatsApp Business app on your phone, then scan the QR from the Konektor dashboard.",[15,592,593,596,597,600,601,269],{},[19,594,595],{},"Q: Can Session send automatic messages?","\nA: No. Session can only ",[19,598,599],{},"read"," incoming messages. To send automatic messages (chatbot\u002Fauto-reply), you need to integrate with a ",[439,602,604],{"href":603},"\u002Fen\u002Fdocs\u002Fpartner\u002Fqiscus","WhatsApp API partner",[15,606,607,610,611,617],{},[19,608,609],{},"Q: How many numbers can be connected?","\nA: It depends on your Konektor plan. Check the session limit on the ",[439,612,616],{"href":613,"rel":614},"https:\u002F\u002Fkonektor.id\u002Fpricing",[615],"nofollow","Pricing"," page.",[15,619,620,623,624,627],{},[19,621,622],{},"Q: Are old chats synced?","\nA: No. Session only detects ",[19,625,626],{},"new"," messages that come in after the connection is active.",[15,629,630,633],{},[19,631,632],{},"Q: Is it safe?","\nA: Yes. Konektor uses WhatsApp's official Linked Device mechanism. Data is handled securely in line with Konektor's privacy policy.",{"title":635,"searchDepth":636,"depth":636,"links":637},"",2,[638,639,640,646,652,653],{"id":45,"depth":636,"text":46},{"id":152,"depth":636,"text":153},{"id":237,"depth":636,"text":238,"children":641},[642,644,645],{"id":242,"depth":643,"text":243},3,{"id":253,"depth":643,"text":254},{"id":306,"depth":643,"text":307},{"id":334,"depth":636,"text":335,"children":647},[648,649,650,651],{"id":338,"depth":643,"text":339},{"id":385,"depth":643,"text":386},{"id":408,"depth":643,"text":409},{"id":427,"depth":643,"text":428},{"id":460,"depth":636,"text":461},{"id":583,"depth":636,"text":584},"whatsapp",null,"Connect your regular WhatsApp Business to Konektor via QR Scan. No WA API needed. Automatically detect incoming chats, create leads, and send conversion events.","md",{},"\u002Fen\u002Fdocs\u002Fwhatsapp\u002Fsession",{"keywords":661,"canonical":659,"title":5,"description":656},[662,663,664,665,666],"whatsapp session konektor","scan qr konektor","connect wa","regular wa business","linked device",{"loc":659,"lastmod":668},"2026-03-10","en\u002Fdocs\u002Fwhatsapp\u002Fsession",[671,672,673,666,674],"session","scan qr","whatsapp web","wa business",true,"7cEhnznYIfVD0xx8PHo7Wz2N3Xkd_JbRmUBaH7HsVfA"]