[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"docs-en-\u002Fen\u002Fdocs\u002Fwhatsapp\u002Fbusiness-profile":3},{"id":4,"title":5,"body":6,"category":445,"code_examples":446,"demos":446,"description":447,"extension":448,"meta":449,"navigation":446,"order":450,"path":451,"seo":452,"sitemap":459,"stem":463,"tags":464,"toc":470,"videos":446,"__hash__":471},"docsEn\u002Fen\u002Fdocs\u002Fwhatsapp\u002Fbusiness-profile.md","Business Profile for Wulan",{"type":7,"value":8,"toc":431},"minimark",[9,13,17,24,29,45,49,60,79,83,127,130,139,142,147,206,212,219,222,296,299,302,312,316,324,328,339,346,350,411,415],[10,11,5],"h1",{"id":12},"business-profile-for-wulan",[14,15,16],"p",{},"Wulan reads the business profile when it answers your questions and when it suggests replies in the Inbox. The profile is used only in your workspace.",[14,18,19],{},[20,21],"img",{"alt":22,"src":23},"The Business profile page: profile completeness, business field, the About your business fields, and the Wulan reply preview","\u002Fimages\u002Fdocs\u002Fwulan-profil-bisnis.webp",[25,26,28],"h2",{"id":27},"what-you-need","What you need",[30,31,32],"ul",{},[33,34,35,36,40,41,44],"li",{},"The ",[37,38,39],"strong",{},"Owner"," or ",[37,42,43],{},"Admin"," role in the workspace. Other roles can only view this page.",[25,46,48],{"id":47},"open-the-page","Open the page",[14,50,51,52,55,56,59],{},"Open ",[37,53,54],{},"Wulan AI"," > ",[37,57,58],{},"Business profile"," in the sidebar.",[14,61,62,63,66,67,70,71,74,75,78],{},"The ring at the top shows how complete the profile is: ",[37,64,65],{},"Profile not complete",", ",[37,68,69],{},"Almost complete",", or ",[37,72,73],{},"Profile complete",". The ",[37,76,77],{},"Not filled in yet"," list names the parts that are still empty.",[25,80,82],{"id":81},"steps","Steps",[84,85,86,93,106,114,121],"ol",{},[33,87,88,89,92],{},"Choose an ",[37,90,91],{},"Industry",". Wulan uses it to suggest funnels, ads, and follow-ups that fit.",[33,94,95,96,99,100,105],{},"Fill in ",[37,97,98],{},"About your business",". See ",[101,102,104],"a",{"href":103},"#two-ways-to-fill-it-in","Two ways to fill it in",".",[33,107,95,108,99,111,105],{},[37,109,110],{},"How Wulan should reply",[101,112,110],{"href":113},"#how-wulan-should-reply",[33,115,116,117,120],{},"Check the ",[37,118,119],{},"Wulan reply preview"," on the right.",[33,122,123,124,105],{},"Click ",[37,125,126],{},"Save",[14,128,129],{},"After the save, the page shows \"Profile saved. Wulan uses the latest version.\"",[14,131,132,133,135,136,138],{},"If Wulan prepares a profile draft in chat, check and enter it on the ",[37,134,58],{}," page. Then click ",[37,137,126],{},". Chat does not save profile changes, including after you confirm in chat.",[25,140,104],{"id":141},"two-ways-to-fill-it-in",[14,143,35,144,146],{},[37,145,98],{}," section has two modes.",[148,149,150,163],"table",{},[151,152,153],"thead",{},[154,155,156,160],"tr",{},[157,158,159],"th",{},"Mode",[157,161,162],{},"How it works",[164,165,166,196],"tbody",{},[154,167,168,174],{},[169,170,171],"td",{},[37,172,173],{},"Structured",[169,175,176,177,66,180,66,183,66,186,66,189,192,193,105],{},"Fill in six fields: ",[37,178,179],{},"What you sell",[37,181,182],{},"Prices",[37,184,185],{},"Service hours",[37,187,188],{},"Location and how to order",[37,190,191],{},"Payment",", and ",[37,194,195],{},"Cancellation, warranty, or delivery rules",[154,197,198,203],{},[169,199,200],{},[37,201,202],{},"Free text",[169,204,205],{},"Write all details in one box. Use one \"Label: value\" line per item so Wulan can read it.",[14,207,123,208,211],{},[37,209,210],{},"Insert example"," if you need a sample.",[14,213,214,215,218],{},"Text that does not fit the six fields stays saved. Click ",[37,216,217],{},"Open Free text"," to change it.",[25,220,110],{"id":221},"how-wulan-should-reply",[148,223,224,234],{},[151,225,226],{},[154,227,228,231],{},[157,229,230],{},"Field",[157,232,233],{},"What to enter",[164,235,236,256,266,276,286],{},[154,237,238,243],{},[169,239,240],{},[37,241,242],{},"Tone",[169,244,245,246,66,249,70,252,255],{},"Choose ",[37,247,248],{},"Friendly",[37,250,251],{},"Formal",[37,253,254],{},"Casual",". Each option shows a sample sentence.",[154,257,258,263],{},[169,259,260],{},[37,261,262],{},"How to address customers",[169,264,265],{},"The greeting Wulan uses, for example \"Kak\".",[154,267,268,273],{},[169,269,270],{},[37,271,272],{},"Always ask",[169,274,275],{},"Items Wulan asks about before it answers, for example the event date. Type, then press Enter.",[154,277,278,283],{},[169,279,280],{},[37,281,282],{},"Never promise",[169,284,285],{},"Items Wulan must not promise, for example an extra discount. Type, then press Enter.",[154,287,288,293],{},[169,289,290],{},[37,291,292],{},"Extra notes",[169,294,295],{},"Optional. Other instructions for Wulan.",[25,297,119],{"id":298},"wulan-reply-preview",[14,300,301],{},"The preview changes as you type. The preview is never sent to anyone.",[14,303,304,305,40,308,311],{},"Choose a sample customer question, for example ",[37,306,307],{},"Price",[37,309,310],{},"Opening hours",". When the profile has no data for that question, the preview names the empty part. Fill in the missing information before you use the reply.",[25,313,315],{"id":314},"quick-replies-are-used-too","Quick Replies are used too",[14,317,318,319,323],{},"Wulan also reads your team's ",[101,320,322],{"href":321},"\u002Fen\u002Fdocs\u002Fwhatsapp\u002Fquick-replies","Quick Replies"," for its suggestions. The more complete your quick replies are, the better the suggestions become.",[25,325,327],{"id":326},"result","Result",[14,329,35,330,333,334,338],{},[37,331,332],{},"Wulan reply suggestion"," card in the ",[101,335,337],{"href":336},"\u002Fen\u002Fdocs\u002Funified-inbox#wulan-reply-suggestion","Inbox"," uses this profile. The card names its sources, for example \"based on Business profile & 3 quick replies\".",[14,340,341,342,105],{},"To choose the AI model and turn on auto-reply, read ",[101,343,345],{"href":344},"\u002Fen\u002Fdocs\u002Fwhatsapp\u002Fagentic","Agentic",[25,347,349],{"id":348},"troubleshooting","Troubleshooting",[148,351,352,362],{},[151,353,354],{},[154,355,356,359],{},[157,357,358],{},"Text on screen",[157,360,361],{},"What to do",[164,363,364,375,387,396],{},[154,365,366,369],{},[169,367,368],{},"\"The text is too long. Shorten it before you save.\"",[169,370,371,372,374],{},"Shorten the text, then click ",[37,373,126],{}," again.",[154,376,377,380],{},[169,378,379],{},"\"This list is too long. Remove or shorten another item first.\"",[169,381,382,383,40,385,105],{},"Remove or shorten items in ",[37,384,272],{},[37,386,282],{},[154,388,389,392],{},[169,390,391],{},"\"Not saved. Try again.\"",[169,393,123,394,374],{},[37,395,126],{},[154,397,398,401],{},[169,399,400],{},"\"Leave this page?\"",[169,402,245,403,406,407,410],{},[37,404,405],{},"Stay here",", then save. Choose ",[37,408,409],{},"Discard changes"," only if you do not need the changes.",[25,412,414],{"id":413},"related-links","Related links",[30,416,417,421,425],{},[33,418,419],{},[101,420,322],{"href":321},[33,422,423],{},[101,424,345],{"href":344},[33,426,427],{},[101,428,430],{"href":429},"\u002Fen\u002Fdocs\u002Fwulan-privacy-controls","Wulan Privacy, Data Permissions, and Notifications",{"title":432,"searchDepth":433,"depth":433,"links":434},"",2,[435,436,437,438,439,440,441,442,443,444],{"id":27,"depth":433,"text":28},{"id":47,"depth":433,"text":48},{"id":81,"depth":433,"text":82},{"id":141,"depth":433,"text":104},{"id":221,"depth":433,"text":110},{"id":298,"depth":433,"text":119},{"id":314,"depth":433,"text":315},{"id":326,"depth":433,"text":327},{"id":348,"depth":433,"text":349},{"id":413,"depth":433,"text":414},"whatsapp",null,"Fill in your industry, business details, and reply style so Wulan suggests Inbox replies that fit your customers.","md",{},5,"\u002Fen\u002Fdocs\u002Fwhatsapp\u002Fbusiness-profile",{"keywords":453,"canonical":451,"title":5,"description":447},[454,455,456,457,458],"wulan business profile","whatsapp reply suggestion","ai reply tone","konektor wulan","ai inbox",{"loc":451,"images":460,"lastmod":462},[461],{"loc":23},"2026-10-07","en\u002Fdocs\u002Fwhatsapp\u002Fbusiness-profile",[465,466,467,468,469],"business profile","wulan","reply suggestion","reply tone","ai",true,"2L_F7DNNgmCw8ZClzJLbtR2E0MNM9Yc8RmRTyd8Wk9E"]