[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"docs-en-\u002Fen\u002Fdocs\u002Ftroubleshooting\u002Fevent-ganda":3},{"id":4,"title":5,"body":6,"category":176,"code_examples":177,"demos":177,"description":178,"extension":179,"meta":180,"navigation":177,"order":181,"path":182,"seo":183,"sitemap":190,"stem":192,"tags":193,"toc":198,"videos":177,"__hash__":199},"docsEn\u002Fen\u002Fdocs\u002Ftroubleshooting\u002Fevent-ganda.md","Do Not Send the Same Event Twice",{"type":7,"value":8,"toc":170},"minimark",[9,14,23,26,31,77,81,146,153],[10,11,13],"h1",{"id":12},"do-not-send-the-same-event-from-two-places","Do not send the same event from two places",[15,16,17,18,22],"p",{},"An automation rule does not send an event to Meta. The rule changes the lead status. ",[19,20,21],"strong",{},"Conversion Settings"," sends the event on that status row. A rule plus a mapping for the same status is one send, not two.",[15,24,25],{},"Double feedback happens when the same event name is actually delivered twice.",[27,28,30],"h2",{"id":29},"what-sends-two-signals","What sends two signals",[32,33,34,38,45],"ul",{},[35,36,37],"li",{},"You fill two status rows yourself with the same event name. On a regular pixel, an event you set yourself is sent every time that status is reached.",[35,39,40,41,44],{},"A website pixel sends Purchase while the ",[19,42,43],{},"Purchase"," status also sends Purchase. Meta can count both.",[35,46,47,48,52,53,56,57,59,60,62,63,66,67,69,70,72,73,76],{},"On a CTWA dataset, Meta receives one ",[49,50,51],"code",{},"LeadSubmitted",", one ",[49,54,55],{},"QualifiedLead",", and one ",[49,58,43],{}," per lead, even if you changed the cell. ",[49,61,55],{}," is sent when the lead reaches the ",[19,64,65],{},"Qualified"," status and the Meta cell for that status is still the default. If you change that cell, the event goes out as ",[49,68,51],{}," and no ",[49,71,55],{}," is sent. A later status that repeats one of them is skipped in ",[19,74,75],{},"Delivery log",".",[27,78,80],{"id":79},"one-step-one-event","One step, one event",[82,83,84,100],"table",{},[85,86,87],"thead",{},[88,89,90,94,97],"tr",{},[91,92,93],"th",{},"Step",[91,95,96],{},"One status",[91,98,99],{},"One Meta event on a regular pixel",[101,102,103,115,126,137],"tbody",{},[88,104,105,109,112],{},[106,107,108],"td",{},"The team greets",[106,110,111],{},"Contacted",[106,113,114],{},"Contact",[88,116,117,120,123],{},[106,118,119],{},"The customer replies",[106,121,122],{},"Responded",[106,124,125],{},"Lead",[88,127,128,131,134],{},[106,129,130],{},"A quote",[106,132,133],{},"Proposal",[106,135,136],{},"InitiateCheckout",[88,138,139,142,144],{},[106,140,141],{},"The deal is won",[106,143,43],{},[106,145,43],{},[15,147,148,149,152],{},"Do not put Contact, Lead, Initiate Checkout, or Purchase on two rows. Every built-in event, Purchase included, is sent once per lead on every platform. The second send is skipped and shows ",[19,150,151],{},"Skipped",", so the signal you wanted on the later status never arrives. An event you set yourself is sent every time, so two rows with the same name send two signals.",[15,154,155,156,161,162,165,166,76],{},"How to add a rule is in ",[157,158,160],"a",{"href":159},"\u002Fen\u002Fdocs\u002Fwhatsapp\u002Fautomation","Automation Rules",". The event table is in ",[157,163,21],{"href":164},"\u002Fen\u002Fdocs\u002Fadvanced\u002Fconversion-settings",". Why Initiate Checkout is missing is in ",[157,167,169],{"href":168},"\u002Fen\u002Fdocs\u002Ftroubleshooting\u002Finitiate-checkout","Why Initiate Checkout does not appear",{"title":171,"searchDepth":172,"depth":172,"links":173},"",2,[174,175],{"id":29,"depth":172,"text":30},{"id":79,"depth":172,"text":80},"faq",null,"A rule changes the status. Conversion Settings sends that status event. Two rows you fill with the same event name produce two signals.","md",{},4,"\u002Fen\u002Fdocs\u002Ftroubleshooting\u002Fevent-ganda",{"title":184,"description":178,"keywords":185,"canonical":182},"Do not send the same event twice",[186,187,188,189],"duplicate conversion event","rules and conversion settings","meta feedback","purchase twice",{"loc":182,"lastmod":191},"2026-10-12","en\u002Fdocs\u002Ftroubleshooting\u002Fevent-ganda",[194,195,196,197],"duplicate event","rules","conversion","meta",true,"mQWEzY567l2zUBXOx0vQiOLZe6sZFWikdrfWg3s2x8c"]