[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"docs-en-\u002Fen\u002Fdocs\u002Fconversions":3},{"id":4,"title":5,"body":6,"category":626,"code_examples":627,"demos":627,"description":628,"extension":629,"meta":630,"navigation":627,"order":627,"path":631,"seo":632,"sitemap":640,"stem":642,"tags":627,"toc":643,"videos":627,"__hash__":644},"docsEn\u002Fen\u002Fdocs\u002Fconversions.md","Conversion Dashboard & Monitoring",{"type":7,"value":8,"toc":609},"minimark",[9,13,17,30,35,43,48,51,111,115,122,126,153,157,167,393,397,400,435,439,489,495,498,522,540,544,547,569,572,576,579,586,590],[10,11,5],"h1",{"id":12},"conversion-dashboard-monitoring",[14,15,16],"p",{},"Manage and monitor all conversion activities from a centralized dashboard. This page helps you verify that tracking is running smoothly and fix synchronization issues with ad platforms.",[18,19,21],"info",{"title":20},"Configuration Info",[14,22,23,24,29],{},"Want to configure trigger points, event mapping, or value types? Please read the ",[25,26,28],"a",{"href":27},"\u002Fdocs\u002Fadvanced\u002Fconversion-settings","Conversion Settings"," guide.",[31,32,34],"h2",{"id":33},"dashboard-overview","Dashboard Overview",[14,36,37,38,42],{},"Access this dashboard via the ",[39,40,41],"strong",{},"Conversions"," sidebar menu. Here you can view the health of your tracking pipeline in real-time.",[44,45,47],"h3",{"id":46},"status-metrics","Status Metrics",[14,49,50],{},"The dashboard displays 4 key metrics at the top:",[52,53,54,61,80,98],"ol",{},[55,56,57,60],"li",{},[39,58,59],{},"Events Sent",": Total conversion events successfully detected by Konektor.",[55,62,63,66,67,71,72,75,76,79],{},[39,64,65],{},"Pending",": Events that are still in ",[68,69,70],"code",{},"queued",", ",[68,73,74],{},"pending",", or ",[68,77,78],{},"sending"," states.",[55,81,82,85,86,89,90,93,94,97],{},[39,83,84],{},"Synced",": A summary of events that already reached the platform. In ",[39,87,88],{},"Sync Logs",", the detailed status usually appears as ",[68,91,92],{},"accepted"," or ",[68,95,96],{},"partial_failure",".",[55,99,100,103,104,107,108,110],{},[39,101,102],{},"Failed",": A summary of events that failed to send. ",[68,105,106],{},"skipped"," still appears in ",[39,109,88],{}," because the event was intentionally not sent.",[31,112,114],{"id":113},"monitoring-events","Monitoring Events",[14,116,117,118,121],{},"The ",[39,119,120],{},"All Events"," tab displays a complete list of conversions that have occurred.",[44,123,125],{"id":124},"understanding-the-table-columns","Understanding the Table Columns",[127,128,129,135,141,147],"ul",{},[55,130,131,134],{},[39,132,133],{},"Customer",": Lead identity (Name, Email, Phone) and Unique Code.",[55,136,137,140],{},[39,138,139],{},"Event",": Name of the event that occurred (see full list below).",[55,142,143,146],{},[39,144,145],{},"Value",": Monetary value of the conversion.",[55,148,149,152],{},[39,150,151],{},"Platform Status",": Status indicator for sending to each platform.",[44,154,156],{"id":155},"supported-meta-standard-events","Supported Meta Standard Events",[14,158,159,160,166],{},"Konektor supports all ",[25,161,165],{"href":162,"rel":163},"https:\u002F\u002Fdevelopers.facebook.com\u002Fdocs\u002Fmeta-pixel\u002Freference",[164],"nofollow","Meta Pixel Standard Events",":",[168,169,170,183],"table",{},[171,172,173],"thead",{},[174,175,176,180],"tr",{},[177,178,139],"th",{"align":179},"left",[177,181,182],{"align":179},"Description",[184,185,186,196,206,216,226,236,245,255,265,275,285,295,305,314,324,334,343,353,363,373,383],"tbody",{},[174,187,188,194],{},[189,190,191],"td",{"align":179},[39,192,193],{},"Core Conversion",[189,195],{"align":179},[174,197,198,203],{},[189,199,200],{"align":179},[68,201,202],{},"Purchase",[189,204,205],{"align":179},"Purchase completed",[174,207,208,213],{},[189,209,210],{"align":179},[68,211,212],{},"Lead",[189,214,215],{"align":179},"Sign up completed",[174,217,218,223],{},[189,219,220],{"align":179},[68,221,222],{},"Contact",[189,224,225],{"align":179},"Contact initiated (WhatsApp, phone, etc)",[174,227,228,233],{},[189,229,230],{"align":179},[68,231,232],{},"CompleteRegistration",[189,234,235],{"align":179},"Registration form completed",[174,237,238,243],{},[189,239,240],{"align":179},[39,241,242],{},"Shopping Events",[189,244],{"align":179},[174,246,247,252],{},[189,248,249],{"align":179},[68,250,251],{},"AddPaymentInfo",[189,253,254],{"align":179},"Payment info added in checkout",[174,256,257,262],{},[189,258,259],{"align":179},[68,260,261],{},"AddToCart",[189,263,264],{"align":179},"Product added to cart",[174,266,267,272],{},[189,268,269],{"align":179},[68,270,271],{},"AddToWishlist",[189,273,274],{"align":179},"Product added to wishlist",[174,276,277,282],{},[189,278,279],{"align":179},[68,280,281],{},"InitiateCheckout",[189,283,284],{"align":179},"Started checkout process",[174,286,287,292],{},[189,288,289],{"align":179},[68,290,291],{},"ViewContent",[189,293,294],{"align":179},"Viewed a page\u002Fproduct",[174,296,297,302],{},[189,298,299],{"align":179},[68,300,301],{},"Search",[189,303,304],{"align":179},"Performed a search",[174,306,307,312],{},[189,308,309],{"align":179},[39,310,311],{},"Subscription Events",[189,313],{"align":179},[174,315,316,321],{},[189,317,318],{"align":179},[68,319,320],{},"StartTrial",[189,322,323],{"align":179},"Started free trial",[174,325,326,331],{},[189,327,328],{"align":179},[68,329,330],{},"Subscribe",[189,332,333],{"align":179},"Subscribed to paid service",[174,335,336,341],{},[189,337,338],{"align":179},[39,339,340],{},"Service Events",[189,342],{"align":179},[174,344,345,350],{},[189,346,347],{"align":179},[68,348,349],{},"Schedule",[189,351,352],{"align":179},"Booked appointment",[174,354,355,360],{},[189,356,357],{"align":179},[68,358,359],{},"FindLocation",[189,361,362],{"align":179},"Searched for store location",[174,364,365,370],{},[189,366,367],{"align":179},[68,368,369],{},"SubmitApplication",[189,371,372],{"align":179},"Submitted application",[174,374,375,380],{},[189,376,377],{"align":179},[68,378,379],{},"CustomizeProduct",[189,381,382],{"align":179},"Customized a product",[174,384,385,390],{},[189,386,387],{"align":179},[68,388,389],{},"Donate",[189,391,392],{"align":179},"Made a donation",[44,394,396],{"id":395},"status-indicators","Status Indicators",[14,398,399],{},"Each platform (Meta, Google, TikTok, LinkedIn) has a colored indicator:",[127,401,402,415,425],{},[55,403,404,410,411,414],{},[405,406,409],"span",{"className":407},[408],"text-green-500","●"," ",[39,412,413],{},"Green",": Synced (Successfully sent)",[55,416,417,410,421,424],{},[405,418,409],{"className":419},[420],"text-amber-500",[39,422,423],{},"Yellow",": Pending\u002FSending (In process)",[55,426,427,410,431,434],{},[405,428,409],{"className":429},[430],"text-red-500",[39,432,433],{},"Red",": Failed (Failed, check logs)",[31,436,438],{"id":437},"troubleshooting-sync-logs","Troubleshooting & Sync Logs",[18,440,442,456],{"title":441},"How to read the detailed statuses",[14,443,444,445,71,447,449,450,452,453,455],{},"The summary cards above still use simple labels like ",[39,446,65],{},[39,448,84],{},", and ",[39,451,102],{},". In ",[39,454,88],{},", you will see more detailed statuses:",[127,457,458,463,468,473,478,484],{},[55,459,460,462],{},[68,461,70],{},": the event already entered the queue.",[55,464,465,467],{},[68,466,78],{},": the event is being processed.",[55,469,470,472],{},[68,471,92],{},": the platform accepted the payload.",[55,474,475,477],{},[68,476,96],{},": the platform accepted the request, but some data was rejected or returned warnings.",[55,479,480,483],{},[68,481,482],{},"failed",": the request failed before the platform accepted it.",[55,485,486,488],{},[68,487,106],{},": Konektor intentionally did not send the event because the data, consent, or configuration was not sufficient.",[14,490,491,492,494],{},"If you see a red indicator (Failed) or suspect missing data, use the ",[39,493,88],{}," tab.",[14,496,497],{},"This tab provides technical details for each sending attempt:",[52,499,500,506,512],{},[55,501,502,505],{},[39,503,504],{},"Open \"Sync Logs\" Tab",": Click the second tab next to \"All Events\".",[55,507,508,511],{},[39,509,510],{},"Find Errors",": Look at the \"Status\" column and hover over the ℹ️ icon in the \"Attempts\" column to view detailed error messages from the platform.",[55,513,514,517,518,521],{},[39,515,516],{},"Resend Event",": If the error is temporary (timeout or server busy), click the ",[39,519,520],{},"Resend"," button (retry icon) on the right to try sending again.",[523,524,526,529],"tip",{"title":525},"Debugging Tip",[14,527,528],{},"If the status is \"Skipped\", it usually means the event did not meet the requirements to be sent to that platform (e.g., missing parameter data for Google Ads).",[14,530,531,532,535,536,29],{},"If the error shows ",[39,533,534],{},"\"Missing Page ID Or WhatsApp Business account ID\"",", it means the lead came through a Click-to-WhatsApp (CTWA) ad but the WhatsApp Business Account ID has not been filled in your Meta pixel configuration. See the ",[25,537,539],{"href":538},"\u002Fdocs\u002Fplatform-guides\u002Fmeta-capi#setup-for-click-to-whatsapp-ctwa-ads","CTWA Setup in Meta CAPI",[31,541,543],{"id":542},"manual-conversion-triggering","Manual Conversion Triggering",[14,545,546],{},"Sometimes you need to trigger a conversion manually, for example for offline orders or data correction.",[52,548,549,556,559,566],{},[55,550,551,552,555],{},"Go to the ",[39,553,554],{},"Leads"," menu.",[55,557,558],{},"Select the Lead you want to convert.",[55,560,561,562,565],{},"Click the ",[39,563,564],{},"Trigger Conversion"," button.",[55,567,568],{},"Select the event type and conversion value.",[14,570,571],{},"The new conversion status will automatically appear on the Conversions dashboard and start processing to connected ad platforms.",[31,573,575],{"id":574},"trigger-via-api","Trigger via API",[14,577,578],{},"You can also trigger conversions programmatically (e.g., from external CRM or POS systems) by updating lead status and value using their Phone Number.",[14,580,581,582,97],{},"Please refer to the full guide in ",[25,583,585],{"href":584},"\u002Fen\u002Fdocs\u002Fapi\u002Foverview#offline-conversions-via-api","API Reference: Offline Conversions",[31,587,589],{"id":588},"next-steps","Next Steps",[127,591,592,597,603],{},[55,593,594],{},[25,595,596],{"href":27},"Setup Event Mapping",[55,598,599],{},[25,600,602],{"href":601},"\u002Fdocs\u002Fplatform-guides","Connect Ad Platforms",[55,604,605],{},[25,606,608],{"href":607},"\u002Fdocs\u002Fapi\u002Foverview","API Reference for Custom Events",{"title":610,"searchDepth":611,"depth":611,"links":612},"",2,[613,617,622,623,624,625],{"id":33,"depth":611,"text":34,"children":614},[615],{"id":46,"depth":616,"text":47},3,{"id":113,"depth":611,"text":114,"children":618},[619,620,621],{"id":124,"depth":616,"text":125},{"id":155,"depth":616,"text":156},{"id":395,"depth":616,"text":396},{"id":437,"depth":611,"text":438},{"id":542,"depth":611,"text":543},{"id":574,"depth":611,"text":575},{"id":588,"depth":611,"text":589},"features",null,"Monitor conversion statuses, analyze event tracking performance, and troubleshoot platform synchronization issues (Facebook, Google, TikTok).","md",{},"\u002Fen\u002Fdocs\u002Fconversions",{"keywords":633,"canonical":631,"title":5,"description":628},[634,635,636,637,638,639],"conversion tracking","conversion dashboard","event monitoring","sync logs","troubleshooting conversions","resend events",{"loc":631,"lastmod":641},"2026-03-04","en\u002Fdocs\u002Fconversions",true,"srqQxgC2ehpxyfZqyWrxFLie8rXzt7Sg_mbEvrbtBfQ"]