[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"docs-en-\u002Fen\u002Fdocs\u002Fbusiness\u002Fbilling":3},{"id":4,"title":5,"body":6,"category":352,"code_examples":353,"demos":353,"description":354,"extension":355,"meta":356,"navigation":353,"order":333,"path":357,"seo":358,"sitemap":368,"stem":370,"tags":371,"toc":378,"videos":353,"__hash__":379},"docsEn\u002Fen\u002Fdocs\u002Fbusiness\u002Fbilling.md","Billing & Subscription Management",{"type":7,"value":8,"toc":331},"minimark",[9,13,17,22,36,41,44,81,85,88,99,103,106,120,124,131,135,142,155,174,178,189,193,197,200,224,228,231,249,271,275,278,294,298,301,313,317],[10,11,5],"h1",{"id":12},"billing-subscription-management",[14,15,16],"p",{},"Manage your billing, subscription plans, and payment processing easily and transparently.",[18,19,21],"h2",{"id":20},"payment-methods","Payment Methods",[14,23,24,25,35],{},"Konektor partners with ",[26,27,28],"strong",{},[29,30,34],"a",{"href":31,"rel":32},"https:\u002F\u002Ftripay.co.id\u002F?ref=TP44749",[33],"nofollow","Tripay"," to process payments automatically and securely. We accept various popular payment methods in Indonesia:",[37,38,40],"h3",{"id":39},"virtual-account","Virtual Account",[14,42,43],{},"Supports transfers from various banks (automatic verification):",[45,46,47,51,54,57,60,63,66,69,72,75,78],"ul",{},[48,49,50],"li",{},"Permata",[48,52,53],{},"BNI",[48,55,56],{},"BRI",[48,58,59],{},"Mandiri",[48,61,62],{},"BCA",[48,64,65],{},"Muamalat",[48,67,68],{},"CIMB Niaga",[48,70,71],{},"BSI",[48,73,74],{},"OCBC NISP",[48,76,77],{},"Danamon",[48,79,80],{},"Other Bank",[37,82,84],{"id":83},"convenience-store","Convenience Store",[14,86,87],{},"Pay cash at the nearest minimarket:",[45,89,90,93,96],{},[48,91,92],{},"Alfamart",[48,94,95],{},"Indomaret",[48,97,98],{},"Alfamidi",[37,100,102],{"id":101},"e-wallet-qris","E-Wallet (QRIS)",[14,104,105],{},"Instant digital payments:",[45,107,108,111,114,117],{},[48,109,110],{},"QRIS (All Payment Apps)",[48,112,113],{},"OVO",[48,115,116],{},"DANA",[48,118,119],{},"ShopeePay",[18,121,123],{"id":122},"billing-cycle-renewal","Billing Cycle & Renewal",[14,125,126,127,130],{},"The billing system in Konektor uses a ",[26,128,129],{},"Prepaid"," system.",[37,132,134],{"id":133},"manual-renewal-mandatory","Manual Renewal (Mandatory)",[14,136,137,138,141],{},"Currently, the system ",[26,139,140],{},"does not automatically renew bills (no auto-renewal)",". You need to manually renew your bill every month or year before the active period ends.",[143,144,145,148],"ol",{},[48,146,147],{},"Billing notifications will be sent via email and WhatsApp before the due date.",[48,149,150,151,154],{},"You can renew at any time via the ",[26,152,153],{},"Settings > Billing"," menu.",[156,157,159],"tip",{"title":158},"Renewal Before Due Date",[14,160,161,162,165,166,169,170],{},"If you renew ",[26,163,164],{},"before"," the active period ends (for the same plan), the system will ",[26,167,168],{},"add"," the new period to your remaining active days (accumulation).\n",[171,172,173],"em",{},"Example: 5 days remaining + 30 days renewal = Total 35 active days.",[37,175,177],{"id":176},"taxes-vat","Taxes (VAT)",[14,179,180,181,184,185,188],{},"Prices listed on the Pricing page are ",[26,182,183],{},"final (nett)",". We ",[26,186,187],{},"do not charge an additional 11% VAT"," on top of the package price.",[18,190,192],{"id":191},"upgrade-downgrade-plans","Upgrade & Downgrade Plans",[37,194,196],{"id":195},"upgrade-process","Upgrade Process",[14,198,199],{},"You can upgrade your plan at any time (e.g., from Starter to Pro) to increase limits and access features.",[45,201,202,207,214,217],{},[48,203,204,205,154],{},"Access the ",[26,206,153],{},[48,208,209,210,213],{},"Click the ",[26,211,212],{},"Upgrade Plan"," button.",[48,215,216],{},"Select the higher plan.",[48,218,219,220,223],{},"After successful payment, new limits and features will be ",[26,221,222],{},"active immediately",".",[37,225,227],{"id":226},"downgrade-process","Downgrade Process",[14,229,230],{},"To downgrade a plan (e.g., from Pro to Starter):",[143,232,233,238,243,246],{},[48,234,235,236,154],{},"Go to the ",[26,237,153],{},[48,239,209,240,242],{},[26,241,212],{}," button (the same button is used to change plans).",[48,244,245],{},"Select the lower plan you desire.",[48,247,248],{},"Make payment for the new plan.",[250,251,253,260],"danger",{"title":252},"Important: Immediate Change",[14,254,255,256,259],{},"The downgrade process takes effect ",[26,257,258],{},"immediately (real-time)"," after payment is successful.",[45,261,262,265,268],{},[48,263,264],{},"The old package will be immediately replaced by the new package.",[48,266,267],{},"Feature limits will immediately decrease to match the new package.",[48,269,270],{},"There are no refunds for the remaining active period of the previous package.",[18,272,274],{"id":273},"invoice-management","Invoice Management",[14,276,277],{},"Every successful payment will issue a digital invoice that can be downloaded:",[143,279,280,284,291],{},[48,281,235,282,154],{},[26,283,153],{},[48,285,286,287,290],{},"Scroll to the ",[26,288,289],{},"Invoice History"," section.",[48,292,293],{},"A history of all your transactions is recorded there complete with status.",[18,295,297],{"id":296},"billing-support","Billing Support",[14,299,300],{},"If you experience payment issues or have billing questions:",[45,302,303],{},[48,304,305,308,309],{},[26,306,307],{},"Email",": ",[29,310,312],{"href":311},"mailto:billing@konektor.id","billing@konektor.id",[18,314,316],{"id":315},"next-steps","Next Steps",[45,318,319,325],{},[48,320,321],{},[29,322,324],{"href":323},"\u002Fen\u002Fdocs\u002Fbusiness\u002Fteam-management","Team Management",[48,326,327],{},[29,328,330],{"href":329},"\u002Fen\u002Fdocs\u002Ffaq","Contact Support",{"title":332,"searchDepth":333,"depth":333,"links":334},"",2,[335,341,345,349,350,351],{"id":20,"depth":333,"text":21,"children":336},[337,339,340],{"id":39,"depth":338,"text":40},3,{"id":83,"depth":338,"text":84},{"id":101,"depth":338,"text":102},{"id":122,"depth":333,"text":123,"children":342},[343,344],{"id":133,"depth":338,"text":134},{"id":176,"depth":338,"text":177},{"id":191,"depth":333,"text":192,"children":346},[347,348],{"id":195,"depth":338,"text":196},{"id":226,"depth":338,"text":227},{"id":273,"depth":333,"text":274},{"id":296,"depth":333,"text":297},{"id":315,"depth":333,"text":316},"business",null,"Complete guide to billing, subscription plan management, payment methods, and invoices for Konektor customers.","md",{},"\u002Fen\u002Fdocs\u002Fbusiness\u002Fbilling",{"title":359,"description":360,"keywords":361,"canonical":357,"image":367},"Billing & Subscription Management - Payment Methods & Invoices","Manage bills, upgrade subscription plans, payment methods, and access Konektor invoices easily.",[362,363,364,365,366],"konektor billing","subscription plans","payment methods","konektor invoices","enterprise billing","\u002Fog-billing.png",{"loc":357,"lastmod":369},"2026-01-26","en\u002Fdocs\u002Fbusiness\u002Fbilling",[372,373,374,375,376,377],"billing","subscription","pricing","payment","invoicing","enterprise",true,"7Lt6hRYtHoSoobgR6dndzEzTXU0DtqyhEj_ck82gGy0"]