[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"docs-en-\u002Fen\u002Fdocs\u002Fapi\u002Finbox-agent-api":3},{"id":4,"title":5,"body":6,"category":3991,"code_examples":3992,"demos":3992,"description":3993,"extension":3994,"meta":3995,"navigation":3992,"order":339,"path":3996,"seo":3997,"sitemap":4006,"stem":4008,"tags":4009,"toc":4015,"videos":3992,"__hash__":4016},"docsEn\u002Fen\u002Fdocs\u002Fapi\u002Finbox-agent-api.md","Agent Inbox API - Read and Send WhatsApp Inbox Messages",{"type":7,"value":8,"toc":3961},"minimark",[9,14,18,27,32,40,81,86,89,113,117,120,130,174,178,193,241,247,251,572,667,671,908,1095,1099,1263,1270,1273,1279,1284,1361,1445,1454,1457,1463,1471,1475,1481,1485,1516,1593,1602,1606,1612,1621,1627,1636,1642,1705,1712,1831,1849,1855,1898,1918,1933,1937,1943,1948,2072,2160,2187,2190,2196,2203,2206,2212,2217,2274,2277,2302,2305,2330,2336,2339,2345,2352,2521,2530,2534,2559,2563,2569,2647,2654,2879,2883,2889,2899,2903,2915,2971,2977,2983,2986,3342,3347,3354,3616,3621,3630,3762,3767,3773,3919,3923,3937,3941,3957],[10,11,13],"h1",{"id":12},"agent-inbox-api-read-and-send-whatsapp-inbox-messages","Agent Inbox API — Read and Send WhatsApp Inbox Messages",[15,16,17],"p",{},"The Agent Inbox API gives an API key access to the WhatsApp Inbox. An AI agent or automation tool can read conversations and send messages through this API. It can also hand a conversation back to your team, next to your human agents in the same Inbox.",[15,19,20,21,26],{},"This is a separate API from ",[22,23,25],"a",{"href":24},"\u002Fen\u002Fdocs\u002Fapi\u002Fagent-api","Agent API v2",". Add an Inbox scope to any workspace API key, including one that already holds Agent API v2 scopes.",[28,29,31],"h2",{"id":30},"scopes","Scopes",[15,33,34,35,39],{},"Create an API key in ",[36,37,38],"strong",{},"Settings → API Keys"," and add one or both Inbox scopes. Scopes are fixed when the key is created.",[41,42,43,56],"table",{},[44,45,46],"thead",{},[47,48,49,53],"tr",{},[50,51,52],"th",{},"Scope",[50,54,55],{},"Access",[57,58,59,71],"tbody",{},[47,60,61,68],{},[62,63,64],"td",{},[65,66,67],"code",{},"inbox.read",[62,69,70],{},"Read conversations, messages, and approved templates.",[47,72,73,78],{},[62,74,75],{},[65,76,77],{},"inbox.write",[62,79,80],{},"Send messages, mark a conversation read, change its owner or status, add labels, and add a note.",[82,83,85],"h3",{"id":84},"key-options","Key options",[15,87,88],{},"Set these options on the key, not on each request.",[90,91,92,99],"ul",{},[93,94,95,98],"li",{},[36,96,97],{},"Connection list",": restrict the key to one or more WhatsApp connections. Leave it empty to allow every connection in the workspace. Every route only returns or accepts conversations on the allowed connections.",[93,100,101,104,105,108,109,112],{},[36,102,103],{},"Phone visibility",": mask the customer phone number in every response. A masked number keeps the first 5 and the last 3 digits. For example, ",[65,106,107],{},"628123456789"," becomes ",[65,110,111],{},"62812****789",".",[28,114,116],{"id":115},"authenticate","Authenticate",[15,118,119],{},"Send the key as a bearer token on every request.",[121,122,128],"pre",{"className":123,"code":125,"language":126,"meta":127},[124],"language-text","Authorization: Bearer \u003Cyour_api_key>\n","text","",[65,129,125],{"__ignoreMap":127},[41,131,132,142],{},[44,133,134],{},[47,135,136,139],{},[50,137,138],{},"Status",[50,140,141],{},"Meaning",[57,143,144,154,164],{},[47,145,146,151],{},[62,147,148],{},[65,149,150],{},"401",[62,152,153],{},"The key is missing, invalid, expired, revoked, or does not have the needed scope.",[47,155,156,161],{},[62,157,158],{},[65,159,160],{},"403",[62,162,163],{},"Your plan does not allow this access.",[47,165,166,171],{},[62,167,168],{},[65,169,170],{},"503",[62,172,173],{},"The Inbox is not available for this workspace right now.",[28,175,177],{"id":176},"the-conversation-owner","The conversation owner",[15,179,180,181,184,185,188,189,192],{},"Every conversation has one ",[65,182,183],{},"owner",": ",[65,186,187],{},"human",", or ",[65,190,191],{},"agent:\u003Capi_key_id>"," for an agent key.",[90,194,195,203,212,217,234],{},[93,196,197,198,200,201,112],{},"A new conversation gets an owner automatically. Konektor picks the oldest active key with the ",[65,199,77],{}," scope that allows the connection. No matching key leaves the owner as ",[65,202,187],{},[93,204,205,206,208,209,112],{},"Your key can send a message only on a conversation it owns. A send on a ",[65,207,187],{},"-owned or another agent's conversation returns ",[65,210,211],{},"409 OWNER_MISMATCH",[93,213,214,215,112],{},"A message from a team member always takes a conversation back to ",[65,216,187],{},[93,218,219,220,224,225,227,228,230,231,233],{},"Your key can also request the handoff directly. See ",[22,221,223],{"href":222},"#update-a-conversation","Update a conversation",". It may set ",[65,226,183],{}," to ",[65,229,187],{}," or to its own ",[65,232,191],{},", never to another agent's id.",[93,235,236,237,240],{},"Every owner change fires the ",[65,238,239],{},"inbox.conversation.owner_changed"," webhook event.",[15,242,243,244,112],{},"The unofficial channel needs a current acknowledgement from a workspace member before your key can send on it. A send without one returns ",[65,245,246],{},"409 ACKNOWLEDGEMENT_REQUIRED",[28,248,250],{"id":249},"the-conversation-object","The conversation object",[121,252,256],{"className":253,"code":254,"language":255,"meta":127,"style":127},"language-json shiki shiki-themes material-theme-lighter material-theme material-theme-palenight","{\n  \"id\": \"7c9ecb52-1f2a-4b3f-9b3e-2b6a2c8f9a11\",\n  \"connection_id\": \"conn_abc123\",\n  \"channel\": \"waba\",\n  \"owner\": \"agent:ak_9f21\",\n  \"status\": \"open\",\n  \"assigned_to_user_id\": null,\n  \"label_ids\": [\"vip\"],\n  \"unread_count\": 1,\n  \"window_expires_at\": \"2026-09-17T14:00:00.000Z\",\n  \"snoozed_until\": null,\n  \"last_message_at\": \"2026-09-17T09:58:00.000Z\",\n  \"updated_at\": \"2026-09-17T09:58:01.000Z\",\n  \"contact\": { \"name\": \"Budi\", \"phone\": \"628123456789\" }\n}\n","json",[65,257,258,267,295,316,337,357,378,393,418,436,457,471,492,513,566],{"__ignoreMap":127},[259,260,263],"span",{"class":261,"line":262},"line",1,[259,264,266],{"class":265},"sMK4o","{\n",[259,268,270,273,277,280,283,286,290,292],{"class":261,"line":269},2,[259,271,272],{"class":265},"  \"",[259,274,276],{"class":275},"spNyl","id",[259,278,279],{"class":265},"\"",[259,281,282],{"class":265},":",[259,284,285],{"class":265}," 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null,\n",[259,394,396,398,401,403,405,408,410,413,415],{"class":261,"line":395},8,[259,397,272],{"class":265},[259,399,400],{"class":275},"label_ids",[259,402,279],{"class":265},[259,404,282],{"class":265},[259,406,407],{"class":265}," [",[259,409,279],{"class":265},[259,411,412],{"class":288},"vip",[259,414,279],{"class":265},[259,416,417],{"class":265},"],\n",[259,419,421,423,426,428,430,434],{"class":261,"line":420},9,[259,422,272],{"class":265},[259,424,425],{"class":275},"unread_count",[259,427,279],{"class":265},[259,429,282],{"class":265},[259,431,433],{"class":432},"sbssI"," 1",[259,435,294],{"class":265},[259,437,439,441,444,446,448,450,453,455],{"class":261,"line":438},10,[259,440,272],{"class":265},[259,442,443],{"class":275},"window_expires_at",[259,445,279],{"class":265},[259,447,282],{"class":265},[259,449,285],{"class":265},[259,451,452],{"class":288},"2026-09-17T14:00:00.000Z",[259,454,279],{"class":265},[259,456,294],{"class":265},[259,458,460,462,465,467,469],{"class":261,"line":459},11,[259,461,272],{"class":265},[259,463,464],{"class":275},"snoozed_until",[259,466,279],{"class":265},[259,468,282],{"class":265},[259,470,392],{"class":265},[259,472,474,476,479,481,483,485,488,490],{"class":261,"line":473},12,[259,475,272],{"class":265},[259,477,478],{"class":275},"last_message_at",[259,480,279],{"class":265},[259,482,282],{"class":265},[259,484,285],{"class":265},[259,486,487],{"class":288},"2026-09-17T09:58:00.000Z",[259,489,279],{"class":265},[259,491,294],{"class":265},[259,493,495,497,500,502,504,506,509,511],{"class":261,"line":494},13,[259,496,272],{"class":265},[259,498,499],{"class":275},"updated_at",[259,501,279],{"class":265},[259,503,282],{"class":265},[259,505,285],{"class":265},[259,507,508],{"class":288},"2026-09-17T09:58:01.000Z",[259,510,279],{"class":265},[259,512,294],{"class":265},[259,514,516,518,521,523,525,528,530,534,536,538,540,543,545,548,550,553,555,557,559,561,563],{"class":261,"line":515},14,[259,517,272],{"class":265},[259,519,520],{"class":275},"contact",[259,522,279],{"class":265},[259,524,282],{"class":265},[259,526,527],{"class":265}," {",[259,529,285],{"class":265},[259,531,533],{"class":532},"sBMFI","name",[259,535,279],{"class":265},[259,537,282],{"class":265},[259,539,285],{"class":265},[259,541,542],{"class":288},"Budi",[259,544,279],{"class":265},[259,546,547],{"class":265},",",[259,549,285],{"class":265},[259,551,552],{"class":532},"phone",[259,554,279],{"class":265},[259,556,282],{"class":265},[259,558,285],{"class":265},[259,560,107],{"class":288},[259,562,279],{"class":265},[259,564,565],{"class":265}," }\n",[259,567,569],{"class":261,"line":568},15,[259,570,571],{"class":265},"}\n",[41,573,574,583],{},[44,575,576],{},[47,577,578,581],{},[50,579,580],{},"Field",[50,582,141],{},[57,584,585,604,621,644,657],{},[47,586,587,591],{},[62,588,589],{},[65,590,323],{},[62,592,593,595,596,599,600,603],{},[65,594,332],{}," (official Cloud API), ",[65,597,598],{},"unofficial"," (QR session), or ",[65,601,602],{},"partner"," (a connected partner number).",[47,605,606,610],{},[62,607,608],{},[65,609,183],{},[62,611,612,614,615,617,618,112],{},[65,613,187],{}," or ",[65,616,191],{},". See ",[22,619,177],{"href":620},"#the-conversation-owner",[47,622,623,627],{},[62,624,625],{},[65,626,364],{},[62,628,629,631,632,631,635,631,638,188,641,112],{},[65,630,373],{},", ",[65,633,634],{},"pending",[65,636,637],{},"snoozed",[65,639,640],{},"resolved",[65,642,643],{},"closed",[47,645,646,650],{},[62,647,648],{},[65,649,443],{},[62,651,652,653,656],{},"When the 24-hour conversation window closes. ",[65,654,655],{},"null"," when it is already closed.",[47,658,659,664],{},[62,660,661],{},[65,662,663],{},"contact.phone",[62,665,666],{},"Masked when your key has phone visibility set to masked.",[28,668,670],{"id":669},"the-message-object","The message object",[121,672,674],{"className":253,"code":673,"language":255,"meta":127,"style":127},"{\n  \"id\": \"msg_9f2a1b\",\n  \"external_id\": \"wamid.HBgMNjI4MTIzNDU2Nzg5FQIAERgS\",\n  \"direction\": \"outbound\",\n  \"kind\": \"text\",\n  \"text\": \"Thank you, your order is on its way.\",\n  \"media\": null,\n  \"status\": \"sent\",\n  \"error_code\": null,\n  \"actor\": { \"type\": \"agent\", \"id\": \"ak_9f21\" },\n  \"occurred_at\": \"2026-09-17T09:58:00.000Z\",\n  \"referral\": null\n}\n",[65,675,676,680,699,719,739,758,777,790,809,822,871,890,904],{"__ignoreMap":127},[259,677,678],{"class":261,"line":262},[259,679,266],{"class":265},[259,681,682,684,686,688,690,692,695,697],{"class":261,"line":269},[259,683,272],{"class":265},[259,685,276],{"class":275},[259,687,279],{"class":265},[259,689,282],{"class":265},[259,691,285],{"class":265},[259,693,694],{"class":288},"msg_9f2a1b",[259,696,279],{"class":265},[259,698,294],{"class":265},[259,700,701,703,706,708,710,712,715,717],{"class":261,"line":297},[259,702,272],{"class":265},[259,704,705],{"class":275},"external_id",[259,707,279],{"class":265},[259,709,282],{"class":265},[259,711,285],{"class":265},[259,713,714],{"class":288},"wamid.HBgMNjI4MTIzNDU2Nzg5FQIAERgS",[259,716,279],{"class":265},[259,718,294],{"class":265},[259,720,721,723,726,728,730,732,735,737],{"class":261,"line":318},[259,722,272],{"class":265},[259,724,725],{"class":275},"direction",[259,727,279],{"class":265},[259,729,282],{"class":265},[259,731,285],{"class":265},[259,733,734],{"class":288},"outbound",[259,736,279],{"class":265},[259,738,294],{"class":265},[259,740,741,743,746,748,750,752,754,756],{"class":261,"line":339},[259,742,272],{"class":265},[259,744,745],{"class":275},"kind",[259,747,279],{"class":265},[259,749,282],{"class":265},[259,751,285],{"class":265},[259,753,126],{"class":288},[259,755,279],{"class":265},[259,757,294],{"class":265},[259,759,760,762,764,766,768,770,773,775],{"class":261,"line":359},[259,761,272],{"class":265},[259,763,126],{"class":275},[259,765,279],{"class":265},[259,767,282],{"class":265},[259,769,285],{"class":265},[259,771,772],{"class":288},"Thank you, your order is on its way.",[259,774,279],{"class":265},[259,776,294],{"class":265},[259,778,779,781,784,786,788],{"class":261,"line":380},[259,780,272],{"class":265},[259,782,783],{"class":275},"media",[259,785,279],{"class":265},[259,787,282],{"class":265},[259,789,392],{"class":265},[259,791,792,794,796,798,800,802,805,807],{"class":261,"line":395},[259,793,272],{"class":265},[259,795,364],{"class":275},[259,797,279],{"class":265},[259,799,282],{"class":265},[259,801,285],{"class":265},[259,803,804],{"class":288},"sent",[259,806,279],{"class":265},[259,808,294],{"class":265},[259,810,811,813,816,818,820],{"class":261,"line":420},[259,812,272],{"class":265},[259,814,815],{"class":275},"error_code",[259,817,279],{"class":265},[259,819,282],{"class":265},[259,821,392],{"class":265},[259,823,824,826,829,831,833,835,837,840,842,844,846,849,851,853,855,857,859,861,863,866,868],{"class":261,"line":438},[259,825,272],{"class":265},[259,827,828],{"class":275},"actor",[259,830,279],{"class":265},[259,832,282],{"class":265},[259,834,527],{"class":265},[259,836,285],{"class":265},[259,838,839],{"class":532},"type",[259,841,279],{"class":265},[259,843,282],{"class":265},[259,845,285],{"class":265},[259,847,848],{"class":288},"agent",[259,850,279],{"class":265},[259,852,547],{"class":265},[259,854,285],{"class":265},[259,856,276],{"class":532},[259,858,279],{"class":265},[259,860,282],{"class":265},[259,862,285],{"class":265},[259,864,865],{"class":288},"ak_9f21",[259,867,279],{"class":265},[259,869,870],{"class":265}," },\n",[259,872,873,875,878,880,882,884,886,888],{"class":261,"line":459},[259,874,272],{"class":265},[259,876,877],{"class":275},"occurred_at",[259,879,279],{"class":265},[259,881,282],{"class":265},[259,883,285],{"class":265},[259,885,487],{"class":288},[259,887,279],{"class":265},[259,889,294],{"class":265},[259,891,892,894,897,899,901],{"class":261,"line":473},[259,893,272],{"class":265},[259,895,896],{"class":275},"referral",[259,898,279],{"class":265},[259,900,282],{"class":265},[259,902,903],{"class":265}," null\n",[259,905,906],{"class":261,"line":494},[259,907,571],{"class":265},[41,909,910,918],{},[44,911,912],{},[47,913,914,916],{},[50,915,580],{},[50,917,141],{},[57,919,920,935,971,986,1007,1024,1035,1047,1059,1071,1083],{},[47,921,922,926],{},[62,923,924],{},[65,925,725],{},[62,927,928,931,932,934],{},[65,929,930],{},"inbound"," (from the customer) or ",[65,933,734],{}," (to the customer).",[47,936,937,941],{},[62,938,939],{},[65,940,745],{},[62,942,943,631,945,631,948,631,951,631,954,631,957,631,960,188,963,966,967,614,969,112],{},[65,944,126],{},[65,946,947],{},"template",[65,949,950],{},"image",[65,952,953],{},"video",[65,955,956],{},"audio",[65,958,959],{},"document",[65,961,962],{},"location",[65,964,965],{},"system",". You can only send ",[65,968,126],{},[65,970,947],{},[47,972,973,977],{},[62,974,975],{},[65,976,783],{},[62,978,979,980,982,983,985],{},"Always ",[65,981,655],{},". ",[65,984,745],{}," tells you the message type. Konektor does not return media bytes through this API.",[47,987,988,992],{},[62,989,990],{},[65,991,364],{},[62,993,994,631,996,631,998,631,1001,188,1004,112],{},[65,995,634],{},[65,997,804],{},[65,999,1000],{},"delivered",[65,1002,1003],{},"read",[65,1005,1006],{},"failed",[47,1008,1009,1013],{},[62,1010,1011],{},[65,1012,828],{},[62,1014,1015,631,1018,188,1021,1023],{},[65,1016,1017],{},"{ \"type\": \"agent\", \"id\": \"\u003Capi_key_id>\" }",[65,1019,1020],{},"{ \"type\": \"user\", \"id\": \"\u003Cuser_id>\" }",[65,1022,655],{}," for an inbound message.",[47,1025,1026,1030],{},[62,1027,1028],{},[65,1029,896],{},[62,1031,1032,1033,112],{},"Click-to-WhatsApp ad details for the message that opened the conversation, or ",[65,1034,655],{},[47,1036,1037,1042],{},[62,1038,1039],{},[65,1040,1041],{},"referral.ctwa_clid",[62,1043,1044,1045,112],{},"The ad click id, or ",[65,1046,655],{},[47,1048,1049,1054],{},[62,1050,1051],{},[65,1052,1053],{},"referral.source_id",[62,1055,1056,1057,112],{},"The ad or post id, or ",[65,1058,655],{},[47,1060,1061,1066],{},[62,1062,1063],{},[65,1064,1065],{},"referral.source_type",[62,1067,1068,1069,112],{},"The ad source type, or ",[65,1070,655],{},[47,1072,1073,1078],{},[62,1074,1075],{},[65,1076,1077],{},"referral.source_url",[62,1079,1080,1081,112],{},"The ad source URL, or ",[65,1082,655],{},[47,1084,1085,1090],{},[62,1086,1087],{},[65,1088,1089],{},"referral.headline",[62,1091,1092,1093,112],{},"The ad headline text, or ",[65,1094,655],{},[28,1096,1098],{"id":1097},"routes-overview","Routes overview",[41,1100,1101,1116],{},[44,1102,1103],{},[47,1104,1105,1108,1111,1113],{},[50,1106,1107],{},"Method",[50,1109,1110],{},"Path",[50,1112,52],{},[50,1114,1115],{},"Description",[57,1117,1118,1137,1155,1173,1191,1209,1227,1245],{},[47,1119,1120,1125,1130,1134],{},[62,1121,1122],{},[65,1123,1124],{},"GET",[62,1126,1127],{},[65,1128,1129],{},"\u002Fapi\u002Fv1\u002Finbox\u002Fconversations",[62,1131,1132],{},[65,1133,67],{},[62,1135,1136],{},"List conversations",[47,1138,1139,1143,1148,1152],{},[62,1140,1141],{},[65,1142,1124],{},[62,1144,1145],{},[65,1146,1147],{},"\u002Fapi\u002Fv1\u002Finbox\u002Fconversations\u002F{id}",[62,1149,1150],{},[65,1151,67],{},[62,1153,1154],{},"Get one conversation",[47,1156,1157,1161,1166,1170],{},[62,1158,1159],{},[65,1160,1124],{},[62,1162,1163],{},[65,1164,1165],{},"\u002Fapi\u002Fv1\u002Finbox\u002Fconversations\u002F{id}\u002Fmessages",[62,1167,1168],{},[65,1169,67],{},[62,1171,1172],{},"List messages, oldest first",[47,1174,1175,1180,1184,1188],{},[62,1176,1177],{},[65,1178,1179],{},"POST",[62,1181,1182],{},[65,1183,1165],{},[62,1185,1186],{},[65,1187,77],{},[62,1189,1190],{},"Send a text or template message",[47,1192,1193,1197,1202,1206],{},[62,1194,1195],{},[65,1196,1179],{},[62,1198,1199],{},[65,1200,1201],{},"\u002Fapi\u002Fv1\u002Finbox\u002Fconversations\u002F{id}\u002Fread",[62,1203,1204],{},[65,1205,77],{},[62,1207,1208],{},"Mark a conversation read",[47,1210,1211,1216,1220,1224],{},[62,1212,1213],{},[65,1214,1215],{},"PATCH",[62,1217,1218],{},[65,1219,1147],{},[62,1221,1222],{},[65,1223,77],{},[62,1225,1226],{},"Change owner, status, or labels, or add a note",[47,1228,1229,1233,1238,1242],{},[62,1230,1231],{},[65,1232,1179],{},[62,1234,1235],{},[65,1236,1237],{},"\u002Fapi\u002Fv1\u002Finbox\u002Fechoes",[62,1239,1240],{},[65,1241,77],{},[62,1243,1244],{},"Record a message another app sent on your number",[47,1246,1247,1251,1256,1260],{},[62,1248,1249],{},[65,1250,1124],{},[62,1252,1253],{},[65,1254,1255],{},"\u002Fapi\u002Fv1\u002Finbox\u002Ftemplates",[62,1257,1258],{},[65,1259,67],{},[62,1261,1262],{},"List approved templates",[15,1264,1265,1266,1269],{},"A conversation your key's connection list does not allow returns ",[65,1267,1268],{},"404 NOT_FOUND"," on every route.",[82,1271,1136],{"id":1272},"list-conversations",[121,1274,1277],{"className":1275,"code":1276,"language":126,"meta":127},[124],"GET \u002Fapi\u002Fv1\u002Finbox\u002Fconversations\n",[65,1278,1276],{"__ignoreMap":127},[15,1280,1281,1282],{},"Scope: ",[65,1283,67],{},[41,1285,1286,1296],{},[44,1287,1288],{},[47,1289,1290,1293],{},[50,1291,1292],{},"Query parameter",[50,1294,1295],{},"Notes",[57,1297,1298,1307,1322,1331,1341,1351],{},[47,1299,1300,1304],{},[62,1301,1302],{},[65,1303,302],{},[62,1305,1306],{},"Limit results to one connection.",[47,1308,1309,1313],{},[62,1310,1311],{},[65,1312,183],{},[62,1314,1315,631,1317,1319,1320,112],{},[65,1316,187],{},[65,1318,848],{}," (any agent), or ",[65,1321,191],{},[47,1323,1324,1328],{},[62,1325,1326],{},[65,1327,364],{},[62,1329,1330],{},"One conversation status.",[47,1332,1333,1338],{},[62,1334,1335],{},[65,1336,1337],{},"updated_after",[62,1339,1340],{},"ISO date-time. Only conversations updated after this moment.",[47,1342,1343,1348],{},[62,1344,1345],{},[65,1346,1347],{},"limit",[62,1349,1350],{},"1-100. Default 30.",[47,1352,1353,1358],{},[62,1354,1355],{},[65,1356,1357],{},"cursor",[62,1359,1360],{},"From a previous response. Omit it for the first page.",[121,1362,1364],{"className":253,"code":1363,"language":255,"meta":127,"style":127},"{\n  \"conversations\": [ { \"id\": \"7c9ecb52-...\", \"...\": \"...\" } ],\n  \"cursor\": \"eyJ0IjoxNzU4MDk1...\"\n}\n",[65,1365,1366,1370,1423,1441],{"__ignoreMap":127},[259,1367,1368],{"class":261,"line":262},[259,1369,266],{"class":265},[259,1371,1372,1374,1377,1379,1381,1383,1385,1387,1389,1391,1393,1395,1398,1400,1402,1404,1407,1409,1411,1413,1415,1417,1420],{"class":261,"line":269},[259,1373,272],{"class":265},[259,1375,1376],{"class":275},"conversations",[259,1378,279],{"class":265},[259,1380,282],{"class":265},[259,1382,407],{"class":265},[259,1384,527],{"class":265},[259,1386,285],{"class":265},[259,1388,276],{"class":532},[259,1390,279],{"class":265},[259,1392,282],{"class":265},[259,1394,285],{"class":265},[259,1396,1397],{"class":288},"7c9ecb52-...",[259,1399,279],{"class":265},[259,1401,547],{"class":265},[259,1403,285],{"class":265},[259,1405,1406],{"class":532},"...",[259,1408,279],{"class":265},[259,1410,282],{"class":265},[259,1412,285],{"class":265},[259,1414,1406],{"class":288},[259,1416,279],{"class":265},[259,1418,1419],{"class":265}," }",[259,1421,1422],{"class":265}," ],\n",[259,1424,1425,1427,1429,1431,1433,1435,1438],{"class":261,"line":297},[259,1426,272],{"class":265},[259,1428,1357],{"class":275},[259,1430,279],{"class":265},[259,1432,282],{"class":265},[259,1434,285],{"class":265},[259,1436,1437],{"class":288},"eyJ0IjoxNzU4MDk1...",[259,1439,1440],{"class":265},"\"\n",[259,1442,1443],{"class":261,"line":318},[259,1444,571],{"class":265},[15,1446,1447,1448,1450,1451,1453],{},"Call the route again with ",[65,1449,1357],{}," set to the returned value to read the next page. A ",[65,1452,655],{}," cursor means there is no next page.",[82,1455,1154],{"id":1456},"get-one-conversation",[121,1458,1461],{"className":1459,"code":1460,"language":126,"meta":127},[124],"GET \u002Fapi\u002Fv1\u002Finbox\u002Fconversations\u002F{id}\n",[65,1462,1460],{"__ignoreMap":127},[15,1464,1281,1465,1467,1468,112],{},[65,1466,67],{},". Returns ",[65,1469,1470],{},"{ \"conversation\": { ... } }",[82,1472,1474],{"id":1473},"list-messages","List messages",[121,1476,1479],{"className":1477,"code":1478,"language":126,"meta":127},[124],"GET \u002Fapi\u002Fv1\u002Finbox\u002Fconversations\u002F{id}\u002Fmessages\n",[65,1480,1478],{"__ignoreMap":127},[15,1482,1281,1483],{},[65,1484,67],{},[41,1486,1487,1495],{},[44,1488,1489],{},[47,1490,1491,1493],{},[50,1492,1292],{},[50,1494,1295],{},[57,1496,1497,1506],{},[47,1498,1499,1503],{},[62,1500,1501],{},[65,1502,1347],{},[62,1504,1505],{},"1-100. Default 50.",[47,1507,1508,1513],{},[62,1509,1510],{},[65,1511,1512],{},"before",[62,1514,1515],{},"ISO date-time. Only messages that occurred before this moment.",[121,1517,1519],{"className":253,"code":1518,"language":255,"meta":127,"style":127},"{\n  \"messages\": [ { \"id\": \"msg_1\", \"...\": \"...\" } ],\n  \"has_more\": false\n}\n",[65,1520,1521,1525,1575,1589],{"__ignoreMap":127},[259,1522,1523],{"class":261,"line":262},[259,1524,266],{"class":265},[259,1526,1527,1529,1532,1534,1536,1538,1540,1542,1544,1546,1548,1550,1553,1555,1557,1559,1561,1563,1565,1567,1569,1571,1573],{"class":261,"line":269},[259,1528,272],{"class":265},[259,1530,1531],{"class":275},"messages",[259,1533,279],{"class":265},[259,1535,282],{"class":265},[259,1537,407],{"class":265},[259,1539,527],{"class":265},[259,1541,285],{"class":265},[259,1543,276],{"class":532},[259,1545,279],{"class":265},[259,1547,282],{"class":265},[259,1549,285],{"class":265},[259,1551,1552],{"class":288},"msg_1",[259,1554,279],{"class":265},[259,1556,547],{"class":265},[259,1558,285],{"class":265},[259,1560,1406],{"class":532},[259,1562,279],{"class":265},[259,1564,282],{"class":265},[259,1566,285],{"class":265},[259,1568,1406],{"class":288},[259,1570,279],{"class":265},[259,1572,1419],{"class":265},[259,1574,1422],{"class":265},[259,1576,1577,1579,1582,1584,1586],{"class":261,"line":297},[259,1578,272],{"class":265},[259,1580,1581],{"class":275},"has_more",[259,1583,279],{"class":265},[259,1585,282],{"class":265},[259,1587,1588],{"class":265}," false\n",[259,1590,1591],{"class":261,"line":318},[259,1592,571],{"class":265},[15,1594,1595,1596,1598,1599,1601],{},"Messages come oldest first. To read older messages, call again with ",[65,1597,1512],{}," set to the ",[65,1600,877],{}," value of the oldest message you already have.",[82,1603,1605],{"id":1604},"send-a-message","Send a message",[121,1607,1610],{"className":1608,"code":1609,"language":126,"meta":127},[124],"POST \u002Fapi\u002Fv1\u002Finbox\u002Fconversations\u002F{id}\u002Fmessages\n",[65,1611,1609],{"__ignoreMap":127},[15,1613,1281,1614,1616,1617,1620],{},[65,1615,77],{},". Send an ",[65,1618,1619],{},"Idempotency-Key"," header with every request.",[121,1622,1625],{"className":1623,"code":1624,"language":126,"meta":127},[124],"Idempotency-Key: \u003Ca value unique to this send>\n",[65,1626,1624],{"__ignoreMap":127},[15,1628,1629,1630,1632,1633,112],{},"Retry with the same ",[65,1631,1619],{}," after a timeout or a network error. Konektor sends the message only once. A missing header returns ",[65,1634,1635],{},"400 IDEMPOTENCY_KEY_REQUIRED",[15,1637,1638,1639,1641],{},"Send a text message when the 24-hour conversation window is open. ",[65,1640,126],{}," takes up to 16,384 characters:",[121,1643,1645],{"className":253,"code":1644,"language":255,"meta":127,"style":127},"{\n  \"kind\": \"text\",\n  \"text\": \"Thank you, your order is on its way.\",\n  \"preview_url\": true\n}\n",[65,1646,1647,1651,1669,1687,1701],{"__ignoreMap":127},[259,1648,1649],{"class":261,"line":262},[259,1650,266],{"class":265},[259,1652,1653,1655,1657,1659,1661,1663,1665,1667],{"class":261,"line":269},[259,1654,272],{"class":265},[259,1656,745],{"class":275},[259,1658,279],{"class":265},[259,1660,282],{"class":265},[259,1662,285],{"class":265},[259,1664,126],{"class":288},[259,1666,279],{"class":265},[259,1668,294],{"class":265},[259,1670,1671,1673,1675,1677,1679,1681,1683,1685],{"class":261,"line":297},[259,1672,272],{"class":265},[259,1674,126],{"class":275},[259,1676,279],{"class":265},[259,1678,282],{"class":265},[259,1680,285],{"class":265},[259,1682,772],{"class":288},[259,1684,279],{"class":265},[259,1686,294],{"class":265},[259,1688,1689,1691,1694,1696,1698],{"class":261,"line":318},[259,1690,272],{"class":265},[259,1692,1693],{"class":275},"preview_url",[259,1695,279],{"class":265},[259,1697,282],{"class":265},[259,1699,1700],{"class":265}," true\n",[259,1702,1703],{"class":261,"line":339},[259,1704,571],{"class":265},[15,1706,1707,1708,1711],{},"Send an approved template to open or restart a conversation. Send up to 50 ",[65,1709,1710],{},"body_params"," values, each 2,048 characters or fewer:",[121,1713,1715],{"className":253,"code":1714,"language":255,"meta":127,"style":127},"{\n  \"kind\": \"template\",\n  \"template\": {\n    \"name\": \"order_confirmation\",\n    \"language\": \"en\",\n    \"body_params\": [\"Budi\", \"INV-2049\"]\n  }\n}\n",[65,1716,1717,1721,1739,1752,1772,1792,1822,1827],{"__ignoreMap":127},[259,1718,1719],{"class":261,"line":262},[259,1720,266],{"class":265},[259,1722,1723,1725,1727,1729,1731,1733,1735,1737],{"class":261,"line":269},[259,1724,272],{"class":265},[259,1726,745],{"class":275},[259,1728,279],{"class":265},[259,1730,282],{"class":265},[259,1732,285],{"class":265},[259,1734,947],{"class":288},[259,1736,279],{"class":265},[259,1738,294],{"class":265},[259,1740,1741,1743,1745,1747,1749],{"class":261,"line":297},[259,1742,272],{"class":265},[259,1744,947],{"class":275},[259,1746,279],{"class":265},[259,1748,282],{"class":265},[259,1750,1751],{"class":265}," {\n",[259,1753,1754,1757,1759,1761,1763,1765,1768,1770],{"class":261,"line":318},[259,1755,1756],{"class":265},"    \"",[259,1758,533],{"class":532},[259,1760,279],{"class":265},[259,1762,282],{"class":265},[259,1764,285],{"class":265},[259,1766,1767],{"class":288},"order_confirmation",[259,1769,279],{"class":265},[259,1771,294],{"class":265},[259,1773,1774,1776,1779,1781,1783,1785,1788,1790],{"class":261,"line":339},[259,1775,1756],{"class":265},[259,1777,1778],{"class":532},"language",[259,1780,279],{"class":265},[259,1782,282],{"class":265},[259,1784,285],{"class":265},[259,1786,1787],{"class":288},"en",[259,1789,279],{"class":265},[259,1791,294],{"class":265},[259,1793,1794,1796,1798,1800,1802,1804,1806,1808,1810,1812,1814,1817,1819],{"class":261,"line":359},[259,1795,1756],{"class":265},[259,1797,1710],{"class":532},[259,1799,279],{"class":265},[259,1801,282],{"class":265},[259,1803,407],{"class":265},[259,1805,279],{"class":265},[259,1807,542],{"class":288},[259,1809,279],{"class":265},[259,1811,547],{"class":265},[259,1813,285],{"class":265},[259,1815,1816],{"class":288},"INV-2049",[259,1818,279],{"class":265},[259,1820,1821],{"class":265},"]\n",[259,1823,1824],{"class":261,"line":380},[259,1825,1826],{"class":265},"  }\n",[259,1828,1829],{"class":261,"line":395},[259,1830,571],{"class":265},[15,1832,1833,1834,1836,1837,631,1840,1843,1844,1848],{},"List ",[65,1835,1710],{}," in order. Each value fills one placeholder, in order: ",[65,1838,1839],{},"{{1}}",[65,1841,1842],{},"{{2}}",", and so on. See ",[22,1845,1847],{"href":1846},"#list-templates","List templates"," for the placeholder count of each template.",[15,1850,1851,1852,282],{},"Both requests return ",[65,1853,1854],{},"202 Accepted",[121,1856,1858],{"className":253,"code":1857,"language":255,"meta":127,"style":127},"{ \"message_id\": \"msg_9f2a1b\", \"status\": \"sent\" }\n",[65,1859,1860],{"__ignoreMap":127},[259,1861,1862,1865,1867,1870,1872,1874,1876,1878,1880,1882,1884,1886,1888,1890,1892,1894,1896],{"class":261,"line":262},[259,1863,1864],{"class":265},"{",[259,1866,285],{"class":265},[259,1868,1869],{"class":275},"message_id",[259,1871,279],{"class":265},[259,1873,282],{"class":265},[259,1875,285],{"class":265},[259,1877,694],{"class":288},[259,1879,279],{"class":265},[259,1881,547],{"class":265},[259,1883,285],{"class":265},[259,1885,364],{"class":275},[259,1887,279],{"class":265},[259,1889,282],{"class":265},[259,1891,285],{"class":265},[259,1893,804],{"class":288},[259,1895,279],{"class":265},[259,1897,565],{"class":265},[15,1899,1900,1902,1903,614,1905,1907,1908,1911,1912,1914,1915,1917],{},[65,1901,364],{}," is ",[65,1904,804],{},[65,1906,1006],{},". Delivery updates arrive through the ",[65,1909,1910],{},"inbox.message.status"," webhook. A repeat of the same ",[65,1913,1619],{}," returns the first result, also when that result is ",[65,1916,1006],{},". Use a new key to send again.",[15,1919,1920,1923,1924,1927,1928,614,1930,1932],{},[65,1921,1922],{},"kind: \"interactive\""," is not supported and returns ",[65,1925,1926],{},"422 UNSUPPORTED_KIND",". Send ",[65,1929,126],{},[65,1931,947],{}," instead.",[82,1934,1936],{"id":1935},"record-a-message-another-app-sent","Record a message another app sent",[121,1938,1941],{"className":1939,"code":1940,"language":126,"meta":127},[124],"POST \u002Fapi\u002Fv1\u002Finbox\u002Fechoes\n",[65,1942,1940],{"__ignoreMap":127},[15,1944,1281,1945,1947],{},[65,1946,77],{},". Use this route when your own WhatsApp Cloud API app sends a message on the same number. The inbox then shows that message in the conversation, and the conversation no longer counts as unanswered.",[121,1949,1951],{"className":253,"code":1950,"language":255,"meta":127,"style":127},"{\n  \"connection_id\": \"conn_abc123\",\n  \"to\": \"628123456789\",\n  \"external_id\": \"wamid.HBgLNjI4MTIzNDU2Nzg5FQIAERgSN0Y3RkIxQ0ZBRkQ5QzY3RkU3AA==\",\n  \"kind\": \"text\",\n  \"body\": \"Thank you, your invoice is ready.\",\n  \"occurred_at\": \"2026-09-18T10:03:00.000Z\"\n}\n",[65,1952,1953,1957,1975,1994,2013,2031,2051,2068],{"__ignoreMap":127},[259,1954,1955],{"class":261,"line":262},[259,1956,266],{"class":265},[259,1958,1959,1961,1963,1965,1967,1969,1971,1973],{"class":261,"line":269},[259,1960,272],{"class":265},[259,1962,302],{"class":275},[259,1964,279],{"class":265},[259,1966,282],{"class":265},[259,1968,285],{"class":265},[259,1970,311],{"class":288},[259,1972,279],{"class":265},[259,1974,294],{"class":265},[259,1976,1977,1979,1982,1984,1986,1988,1990,1992],{"class":261,"line":297},[259,1978,272],{"class":265},[259,1980,1981],{"class":275},"to",[259,1983,279],{"class":265},[259,1985,282],{"class":265},[259,1987,285],{"class":265},[259,1989,107],{"class":288},[259,1991,279],{"class":265},[259,1993,294],{"class":265},[259,1995,1996,1998,2000,2002,2004,2006,2009,2011],{"class":261,"line":318},[259,1997,272],{"class":265},[259,1999,705],{"class":275},[259,2001,279],{"class":265},[259,2003,282],{"class":265},[259,2005,285],{"class":265},[259,2007,2008],{"class":288},"wamid.HBgLNjI4MTIzNDU2Nzg5FQIAERgSN0Y3RkIxQ0ZBRkQ5QzY3RkU3AA==",[259,2010,279],{"class":265},[259,2012,294],{"class":265},[259,2014,2015,2017,2019,2021,2023,2025,2027,2029],{"class":261,"line":339},[259,2016,272],{"class":265},[259,2018,745],{"class":275},[259,2020,279],{"class":265},[259,2022,282],{"class":265},[259,2024,285],{"class":265},[259,2026,126],{"class":288},[259,2028,279],{"class":265},[259,2030,294],{"class":265},[259,2032,2033,2035,2038,2040,2042,2044,2047,2049],{"class":261,"line":359},[259,2034,272],{"class":265},[259,2036,2037],{"class":275},"body",[259,2039,279],{"class":265},[259,2041,282],{"class":265},[259,2043,285],{"class":265},[259,2045,2046],{"class":288},"Thank you, your invoice is ready.",[259,2048,279],{"class":265},[259,2050,294],{"class":265},[259,2052,2053,2055,2057,2059,2061,2063,2066],{"class":261,"line":380},[259,2054,272],{"class":265},[259,2056,877],{"class":275},[259,2058,279],{"class":265},[259,2060,282],{"class":265},[259,2062,285],{"class":265},[259,2064,2065],{"class":288},"2026-09-18T10:03:00.000Z",[259,2067,1440],{"class":265},[259,2069,2070],{"class":261,"line":395},[259,2071,571],{"class":265},[41,2073,2074,2082],{},[44,2075,2076],{},[47,2077,2078,2080],{},[50,2079,580],{},[50,2081,1115],{},[57,2083,2084,2096,2105,2121,2142,2151],{},[47,2085,2086,2090],{},[62,2087,2088],{},[65,2089,302],{},[62,2091,2092,2093,2095],{},"A ",[65,2094,332],{}," connection of your workspace. The key's connection list must allow it.",[47,2097,2098,2102],{},[62,2099,2100],{},[65,2101,1981],{},[62,2103,2104],{},"The customer's number, digits only, with the country code.",[47,2106,2107,2111],{},[62,2108,2109],{},[65,2110,705],{},[62,2112,2113,2114,2117,2118,2120],{},"The ",[65,2115,2116],{},"wamid"," Meta returned to your app. One ",[65,2119,705],{}," stores one message.",[47,2122,2123,2127],{},[62,2124,2125],{},[65,2126,745],{},[62,2128,2129,631,2131,188,2133,2136,2137,2139,2140,112],{},[65,2130,126],{},[65,2132,947],{},[65,2134,2135],{},"interactive",". The inbox stores ",[65,2138,2135],{}," as ",[65,2141,126],{},[47,2143,2144,2148],{},[62,2145,2146],{},[65,2147,2037],{},[62,2149,2150],{},"The message text, or a short summary for a template or a form. Up to 16,384 characters.",[47,2152,2153,2157],{},[62,2154,2155],{},[65,2156,877],{},[62,2158,2159],{},"Optional ISO 8601 time with offset. Defaults to now.",[15,2161,2162,2163,2165,2166,2169,2170,2172,2173,2165,2176,2179,2180,2165,2183,2186],{},"A new message returns ",[65,2164,1854],{}," with ",[65,2167,2168],{},"{ \"message_id\": \"msg_9f2a1b\", \"inserted\": true }",". A repeat of the same ",[65,2171,705],{}," returns ",[65,2174,2175],{},"200 OK",[65,2177,2178],{},"inserted: false",". The message reaches your webhooks as ",[65,2181,2182],{},"inbox.message.sent",[65,2184,2185],{},"actor: null",". A rule of a Konektor agent does not run on it.",[82,2188,1208],{"id":2189},"mark-a-conversation-read",[121,2191,2194],{"className":2192,"code":2193,"language":126,"meta":127},[124],"POST \u002Fapi\u002Fv1\u002Finbox\u002Fconversations\u002F{id}\u002Fread\n",[65,2195,2193],{"__ignoreMap":127},[15,2197,1281,2198,1467,2200,112],{},[65,2199,77],{},[65,2201,2202],{},"{ \"id\": \"7c9ecb52-...\", \"unread_count\": 0 }",[82,2204,223],{"id":2205},"update-a-conversation",[121,2207,2210],{"className":2208,"code":2209,"language":126,"meta":127},[124],"PATCH \u002Fapi\u002Fv1\u002Finbox\u002Fconversations\u002F{id}\n",[65,2211,2209],{"__ignoreMap":127},[15,2213,1281,2214,2216],{},[65,2215,77],{},". Send at least one field.",[41,2218,2219,2227],{},[44,2220,2221],{},[47,2222,2223,2225],{},[50,2224,580],{},[50,2226,1295],{},[57,2228,2229,2246,2255,2264],{},[47,2230,2231,2235],{},[62,2232,2233],{},[65,2234,183],{},[62,2236,2237,2239,2240,2242,2243,112],{},[65,2238,187],{}," or your own ",[65,2241,191],{},". Another agent's id returns ",[65,2244,2245],{},"403 OWNER_FORBIDDEN",[47,2247,2248,2252],{},[62,2249,2250],{},[65,2251,364],{},[62,2253,2254],{},"A new conversation status.",[47,2256,2257,2261],{},[62,2258,2259],{},[65,2260,400],{},[62,2262,2263],{},"Up to 20 label ids.",[47,2265,2266,2271],{},[62,2267,2268],{},[65,2269,2270],{},"note",[62,2272,2273],{},"1-4096 characters. Adds an internal note. It does not send a message to the customer.",[15,2275,2276],{},"Take a conversation over:",[121,2278,2280],{"className":253,"code":2279,"language":255,"meta":127,"style":127},"{ \"owner\": \"agent:ak_9f21\" }\n",[65,2281,2282],{"__ignoreMap":127},[259,2283,2284,2286,2288,2290,2292,2294,2296,2298,2300],{"class":261,"line":262},[259,2285,1864],{"class":265},[259,2287,285],{"class":265},[259,2289,183],{"class":275},[259,2291,279],{"class":265},[259,2293,282],{"class":265},[259,2295,285],{"class":265},[259,2297,352],{"class":288},[259,2299,279],{"class":265},[259,2301,565],{"class":265},[15,2303,2304],{},"Hand it back to your team:",[121,2306,2308],{"className":253,"code":2307,"language":255,"meta":127,"style":127},"{ \"owner\": \"human\" }\n",[65,2309,2310],{"__ignoreMap":127},[259,2311,2312,2314,2316,2318,2320,2322,2324,2326,2328],{"class":261,"line":262},[259,2313,1864],{"class":265},[259,2315,285],{"class":265},[259,2317,183],{"class":275},[259,2319,279],{"class":265},[259,2321,282],{"class":265},[259,2323,285],{"class":265},[259,2325,187],{"class":288},[259,2327,279],{"class":265},[259,2329,565],{"class":265},[15,2331,2332,2333,2335],{},"Returns ",[65,2334,1470],{}," with the fresh state.",[82,2337,1847],{"id":2338},"list-templates",[121,2340,2343],{"className":2341,"code":2342,"language":126,"meta":127},[124],"GET \u002Fapi\u002Fv1\u002Finbox\u002Ftemplates\n",[65,2344,2342],{"__ignoreMap":127},[15,2346,1281,2347,2349,2350,112],{},[65,2348,67],{},". Optional query parameter: ",[65,2351,302],{},[121,2353,2355],{"className":253,"code":2354,"language":255,"meta":127,"style":127},"{\n  \"templates\": [\n    {\n      \"id\": \"tpl_1\",\n      \"connection_id\": \"conn_abc123\",\n      \"name\": \"order_confirmation\",\n      \"language\": \"en\",\n      \"category\": \"UTILITY\",\n      \"body\": \"Hi {{1}}, we received your order #{{2}}.\",\n      \"parameter_count\": 2\n    }\n  ]\n}\n",[65,2356,2357,2361,2375,2380,2400,2418,2436,2454,2474,2493,2507,2512,2517],{"__ignoreMap":127},[259,2358,2359],{"class":261,"line":262},[259,2360,266],{"class":265},[259,2362,2363,2365,2368,2370,2372],{"class":261,"line":269},[259,2364,272],{"class":265},[259,2366,2367],{"class":275},"templates",[259,2369,279],{"class":265},[259,2371,282],{"class":265},[259,2373,2374],{"class":265}," [\n",[259,2376,2377],{"class":261,"line":297},[259,2378,2379],{"class":265},"    {\n",[259,2381,2382,2385,2387,2389,2391,2393,2396,2398],{"class":261,"line":318},[259,2383,2384],{"class":265},"      \"",[259,2386,276],{"class":532},[259,2388,279],{"class":265},[259,2390,282],{"class":265},[259,2392,285],{"class":265},[259,2394,2395],{"class":288},"tpl_1",[259,2397,279],{"class":265},[259,2399,294],{"class":265},[259,2401,2402,2404,2406,2408,2410,2412,2414,2416],{"class":261,"line":339},[259,2403,2384],{"class":265},[259,2405,302],{"class":532},[259,2407,279],{"class":265},[259,2409,282],{"class":265},[259,2411,285],{"class":265},[259,2413,311],{"class":288},[259,2415,279],{"class":265},[259,2417,294],{"class":265},[259,2419,2420,2422,2424,2426,2428,2430,2432,2434],{"class":261,"line":359},[259,2421,2384],{"class":265},[259,2423,533],{"class":532},[259,2425,279],{"class":265},[259,2427,282],{"class":265},[259,2429,285],{"class":265},[259,2431,1767],{"class":288},[259,2433,279],{"class":265},[259,2435,294],{"class":265},[259,2437,2438,2440,2442,2444,2446,2448,2450,2452],{"class":261,"line":380},[259,2439,2384],{"class":265},[259,2441,1778],{"class":532},[259,2443,279],{"class":265},[259,2445,282],{"class":265},[259,2447,285],{"class":265},[259,2449,1787],{"class":288},[259,2451,279],{"class":265},[259,2453,294],{"class":265},[259,2455,2456,2458,2461,2463,2465,2467,2470,2472],{"class":261,"line":395},[259,2457,2384],{"class":265},[259,2459,2460],{"class":532},"category",[259,2462,279],{"class":265},[259,2464,282],{"class":265},[259,2466,285],{"class":265},[259,2468,2469],{"class":288},"UTILITY",[259,2471,279],{"class":265},[259,2473,294],{"class":265},[259,2475,2476,2478,2480,2482,2484,2486,2489,2491],{"class":261,"line":420},[259,2477,2384],{"class":265},[259,2479,2037],{"class":532},[259,2481,279],{"class":265},[259,2483,282],{"class":265},[259,2485,285],{"class":265},[259,2487,2488],{"class":288},"Hi {{1}}, we received your order #{{2}}.",[259,2490,279],{"class":265},[259,2492,294],{"class":265},[259,2494,2495,2497,2500,2502,2504],{"class":261,"line":438},[259,2496,2384],{"class":265},[259,2498,2499],{"class":532},"parameter_count",[259,2501,279],{"class":265},[259,2503,282],{"class":265},[259,2505,2506],{"class":432}," 2\n",[259,2508,2509],{"class":261,"line":459},[259,2510,2511],{"class":265},"    }\n",[259,2513,2514],{"class":261,"line":473},[259,2515,2516],{"class":265},"  ]\n",[259,2518,2519],{"class":261,"line":494},[259,2520,571],{"class":265},[15,2522,2523,2524,2526,2527,2529],{},"Only approved templates appear. ",[65,2525,2499],{}," is the number of ",[65,2528,1710],{}," values a send needs.",[28,2531,2533],{"id":2532},"what-this-api-does-not-support","What this API does not support",[90,2535,2536,2543,2546,2552],{},[93,2537,2538,2539,614,2541,1932],{},"Interactive messages (buttons and lists). Send ",[65,2540,126],{},[65,2542,947],{},[93,2544,2545],{},"Template header parameters. Only body parameters are available.",[93,2547,2548,2549,2551],{},"Media bytes, in a message or in a webhook payload. ",[65,2550,745],{}," tells you the type.",[93,2553,2554,2555,2558],{},"A typing indicator. ",[65,2556,2557],{},"POST ...\u002Fread"," marks the conversation read only.",[28,2560,2562],{"id":2561},"errors","Errors",[15,2564,2565,2566,2568],{},"Every error returns a JSON body with a ",[65,2567,65],{}," field.",[121,2570,2572],{"className":253,"code":2571,"language":255,"meta":127,"style":127},"{\n  \"statusCode\": 409,\n  \"statusMessage\": \"OWNER_MISMATCH\",\n  \"data\": { \"code\": \"OWNER_MISMATCH\" }\n}\n",[65,2573,2574,2578,2594,2614,2643],{"__ignoreMap":127},[259,2575,2576],{"class":261,"line":262},[259,2577,266],{"class":265},[259,2579,2580,2582,2585,2587,2589,2592],{"class":261,"line":269},[259,2581,272],{"class":265},[259,2583,2584],{"class":275},"statusCode",[259,2586,279],{"class":265},[259,2588,282],{"class":265},[259,2590,2591],{"class":432}," 409",[259,2593,294],{"class":265},[259,2595,2596,2598,2601,2603,2605,2607,2610,2612],{"class":261,"line":297},[259,2597,272],{"class":265},[259,2599,2600],{"class":275},"statusMessage",[259,2602,279],{"class":265},[259,2604,282],{"class":265},[259,2606,285],{"class":265},[259,2608,2609],{"class":288},"OWNER_MISMATCH",[259,2611,279],{"class":265},[259,2613,294],{"class":265},[259,2615,2616,2618,2621,2623,2625,2627,2629,2631,2633,2635,2637,2639,2641],{"class":261,"line":318},[259,2617,272],{"class":265},[259,2619,2620],{"class":275},"data",[259,2622,279],{"class":265},[259,2624,282],{"class":265},[259,2626,527],{"class":265},[259,2628,285],{"class":265},[259,2630,65],{"class":532},[259,2632,279],{"class":265},[259,2634,282],{"class":265},[259,2636,285],{"class":265},[259,2638,2609],{"class":288},[259,2640,279],{"class":265},[259,2642,565],{"class":265},[259,2644,2645],{"class":261,"line":339},[259,2646,571],{"class":265},[15,2648,2649,2650,2653],{},"Read ",[65,2651,2652],{},"data.code"," to branch your error handling.",[41,2655,2656,2667],{},[44,2657,2658],{},[47,2659,2660,2662,2665],{},[50,2661,138],{},[50,2663,2664],{},"Code",[50,2666,141],{},[57,2668,2669,2682,2694,2708,2718,2726,2741,2754,2766,2778,2790,2802,2819,2831,2843,2855,2868],{},[47,2670,2671,2674,2679],{},[62,2672,2673],{},"400",[62,2675,2676],{},[65,2677,2678],{},"INVALID_QUERY",[62,2680,2681],{},"A query parameter does not match the expected type or range.",[47,2683,2684,2686,2691],{},[62,2685,2673],{},[62,2687,2688],{},[65,2689,2690],{},"INVALID_REQUEST",[62,2692,2693],{},"The request body does not match the expected shape.",[47,2695,2696,2698,2703],{},[62,2697,2673],{},[62,2699,2700],{},[65,2701,2702],{},"IDEMPOTENCY_KEY_REQUIRED",[62,2704,2113,2705,2707],{},[65,2706,1619],{}," header is missing.",[47,2709,2710,2712,2715],{},[62,2711,150],{},[62,2713,2714],{},"—",[62,2716,2717],{},"The key is missing, invalid, expired, revoked, or lacks the needed scope.",[47,2719,2720,2722,2724],{},[62,2721,160],{},[62,2723,2714],{},[62,2725,163],{},[47,2727,2728,2730,2735],{},[62,2729,160],{},[62,2731,2732],{},[65,2733,2734],{},"OWNER_FORBIDDEN",[62,2736,2737,2738,2740],{},"You tried to set ",[65,2739,183],{}," to another agent's id.",[47,2742,2743,2746,2751],{},[62,2744,2745],{},"404",[62,2747,2748],{},[65,2749,2750],{},"NOT_FOUND",[62,2752,2753],{},"The conversation does not exist, or your key's connection list does not allow it.",[47,2755,2756,2759,2763],{},[62,2757,2758],{},"409",[62,2760,2761],{},[65,2762,2609],{},[62,2764,2765],{},"Your key does not own this conversation.",[47,2767,2768,2770,2775],{},[62,2769,2758],{},[62,2771,2772],{},[65,2773,2774],{},"CONNECTION_UNAVAILABLE",[62,2776,2777],{},"The WhatsApp connection cannot send right now.",[47,2779,2780,2782,2787],{},[62,2781,2758],{},[62,2783,2784],{},[65,2785,2786],{},"ACKNOWLEDGEMENT_REQUIRED",[62,2788,2789],{},"The unofficial channel needs a current acknowledgement from a workspace member.",[47,2791,2792,2794,2799],{},[62,2793,2758],{},[62,2795,2796],{},[65,2797,2798],{},"NOT_RETRYABLE",[62,2800,2801],{},"This message cannot be retried.",[47,2803,2804,2807,2812],{},[62,2805,2806],{},"422",[62,2808,2809],{},[65,2810,2811],{},"UNSUPPORTED_KIND",[62,2813,2814,2815,1902,2817,112],{},"The message ",[65,2816,745],{},[65,2818,2135],{},[47,2820,2821,2823,2828],{},[62,2822,2806],{},[62,2824,2825],{},[65,2826,2827],{},"WINDOW_CLOSED",[62,2829,2830],{},"The 24-hour conversation window is closed. Send a template instead.",[47,2832,2833,2835,2840],{},[62,2834,2806],{},[62,2836,2837],{},[65,2838,2839],{},"TEMPLATE_NOT_APPROVED",[62,2841,2842],{},"No approved template matches the given name and language.",[47,2844,2845,2847,2852],{},[62,2846,2806],{},[62,2848,2849],{},[65,2850,2851],{},"INVALID_MESSAGE",[62,2853,2854],{},"The message did not pass validation.",[47,2856,2857,2860,2865],{},[62,2858,2859],{},"502",[62,2861,2862],{},[65,2863,2864],{},"DELIVERY_FAILED",[62,2866,2867],{},"WhatsApp did not deliver the message.",[47,2869,2870,2872,2877],{},[62,2871,170],{},[62,2873,2874],{},[65,2875,2876],{},"WHATSAPP_INBOX_UNAVAILABLE",[62,2878,173],{},[28,2880,2882],{"id":2881},"idempotency-and-rate-limit","Idempotency and rate limit",[15,2884,2885,2886,2888],{},"Send a unique ",[65,2887,1619],{}," header with every message send. Reuse the same value on a retry. Konektor sends the message only once for the same key.",[15,2890,2891,2892,2895,2896,2898],{},"The limit is 300 requests per minute. Above that the API answers ",[65,2893,2894],{},"429",". Rely on ",[65,2897,1619],{}," so a retry never sends a message twice.",[28,2900,2902],{"id":2901},"webhook-events","Webhook events",[15,2904,2905,2906,2909,2910,2914],{},"The Inbox publishes four events, in addition to the ",[65,2907,2908],{},"lead.*"," events on ",[22,2911,2913],{"href":2912},"\u002Fen\u002Fdocs\u002Fapi\u002Fwebhooks","Webhooks",". They share the same delivery, headers, and signature verification. The body wraps the payload:",[121,2916,2918],{"className":253,"code":2917,"language":255,"meta":127,"style":127},"{ \"event\": \"\u003Cevent_name>\", \"payload\": { \"...\": \"...\" } }\n",[65,2919,2920],{"__ignoreMap":127},[259,2921,2922,2924,2926,2929,2931,2933,2935,2938,2940,2942,2944,2947,2949,2951,2953,2955,2957,2959,2961,2963,2965,2967,2969],{"class":261,"line":262},[259,2923,1864],{"class":265},[259,2925,285],{"class":265},[259,2927,2928],{"class":275},"event",[259,2930,279],{"class":265},[259,2932,282],{"class":265},[259,2934,285],{"class":265},[259,2936,2937],{"class":288},"\u003Cevent_name>",[259,2939,279],{"class":265},[259,2941,547],{"class":265},[259,2943,285],{"class":265},[259,2945,2946],{"class":275},"payload",[259,2948,279],{"class":265},[259,2950,282],{"class":265},[259,2952,527],{"class":265},[259,2954,285],{"class":265},[259,2956,1406],{"class":532},[259,2958,279],{"class":265},[259,2960,282],{"class":265},[259,2962,285],{"class":265},[259,2964,1406],{"class":288},[259,2966,279],{"class":265},[259,2968,1419],{"class":265},[259,2970,565],{"class":265},[15,2972,2973,2974,2976],{},"This differs from ",[65,2975,2908],{}," events, whose body is the payload alone.",[82,2978,2980],{"id":2979},"inboxmessagereceived",[65,2981,2982],{},"inbox.message.received",[15,2984,2985],{},"Fires when a customer message arrives.",[121,2987,2989],{"className":253,"code":2988,"language":255,"meta":127,"style":127},"{\n  \"event\": \"inbox.message.received\",\n  \"payload\": {\n    \"conversation\": {\n      \"id\": \"7c9ecb52-...\",\n      \"connection_id\": \"conn_abc123\",\n      \"channel\": \"waba\",\n      \"owner\": \"agent:ak_9f21\",\n      \"status\": \"open\",\n      \"window_expires_at\": \"2026-09-17T14:00:00.000Z\"\n    },\n    \"contact\": { \"phone\": \"628123456789\", \"name\": \"Budi\" },\n    \"message\": {\n      \"id\": \"msg_3\",\n      \"external_id\": \"wamid.HBg...\",\n      \"kind\": \"text\",\n      \"text\": \"Is my order shipped yet?\",\n      \"media\": null,\n      \"occurred_at\": \"2026-09-17T10:02:00.000Z\"\n    },\n    \"referral\": null\n  }\n}\n",[65,2990,2991,2995,3013,3025,3038,3056,3074,3092,3110,3128,3144,3149,3193,3206,3225,3244,3263,3283,3296,3314,3319,3332,3337],{"__ignoreMap":127},[259,2992,2993],{"class":261,"line":262},[259,2994,266],{"class":265},[259,2996,2997,2999,3001,3003,3005,3007,3009,3011],{"class":261,"line":269},[259,2998,272],{"class":265},[259,3000,2928],{"class":275},[259,3002,279],{"class":265},[259,3004,282],{"class":265},[259,3006,285],{"class":265},[259,3008,2982],{"class":288},[259,3010,279],{"class":265},[259,3012,294],{"class":265},[259,3014,3015,3017,3019,3021,3023],{"class":261,"line":297},[259,3016,272],{"class":265},[259,3018,2946],{"class":275},[259,3020,279],{"class":265},[259,3022,282],{"class":265},[259,3024,1751],{"class":265},[259,3026,3027,3029,3032,3034,3036],{"class":261,"line":318},[259,3028,1756],{"class":265},[259,3030,3031],{"class":532},"conversation",[259,3033,279],{"class":265},[259,3035,282],{"class":265},[259,3037,1751],{"class":265},[259,3039,3040,3042,3044,3046,3048,3050,3052,3054],{"class":261,"line":339},[259,3041,2384],{"class":265},[259,3043,276],{"class":432},[259,3045,279],{"class":265},[259,3047,282],{"class":265},[259,3049,285],{"class":265},[259,3051,1397],{"class":288},[259,3053,279],{"class":265},[259,3055,294],{"class":265},[259,3057,3058,3060,3062,3064,3066,3068,3070,3072],{"class":261,"line":359},[259,3059,2384],{"class":265},[259,3061,302],{"class":432},[259,3063,279],{"class":265},[259,3065,282],{"class":265},[259,3067,285],{"class":265},[259,3069,311],{"class":288},[259,3071,279],{"class":265},[259,3073,294],{"class":265},[259,3075,3076,3078,3080,3082,3084,3086,3088,3090],{"class":261,"line":380},[259,3077,2384],{"class":265},[259,3079,323],{"class":432},[259,3081,279],{"class":265},[259,3083,282],{"class":265},[259,3085,285],{"class":265},[259,3087,332],{"class":288},[259,3089,279],{"class":265},[259,3091,294],{"class":265},[259,3093,3094,3096,3098,3100,3102,3104,3106,3108],{"class":261,"line":395},[259,3095,2384],{"class":265},[259,3097,183],{"class":432},[259,3099,279],{"class":265},[259,3101,282],{"class":265},[259,3103,285],{"class":265},[259,3105,352],{"class":288},[259,3107,279],{"class":265},[259,3109,294],{"class":265},[259,3111,3112,3114,3116,3118,3120,3122,3124,3126],{"class":261,"line":420},[259,3113,2384],{"class":265},[259,3115,364],{"class":432},[259,3117,279],{"class":265},[259,3119,282],{"class":265},[259,3121,285],{"class":265},[259,3123,373],{"class":288},[259,3125,279],{"class":265},[259,3127,294],{"class":265},[259,3129,3130,3132,3134,3136,3138,3140,3142],{"class":261,"line":438},[259,3131,2384],{"class":265},[259,3133,443],{"class":432},[259,3135,279],{"class":265},[259,3137,282],{"class":265},[259,3139,285],{"class":265},[259,3141,452],{"class":288},[259,3143,1440],{"class":265},[259,3145,3146],{"class":261,"line":459},[259,3147,3148],{"class":265},"    },\n",[259,3150,3151,3153,3155,3157,3159,3161,3163,3165,3167,3169,3171,3173,3175,3177,3179,3181,3183,3185,3187,3189,3191],{"class":261,"line":473},[259,3152,1756],{"class":265},[259,3154,520],{"class":532},[259,3156,279],{"class":265},[259,3158,282],{"class":265},[259,3160,527],{"class":265},[259,3162,285],{"class":265},[259,3164,552],{"class":432},[259,3166,279],{"class":265},[259,3168,282],{"class":265},[259,3170,285],{"class":265},[259,3172,107],{"class":288},[259,3174,279],{"class":265},[259,3176,547],{"class":265},[259,3178,285],{"class":265},[259,3180,533],{"class":432},[259,3182,279],{"class":265},[259,3184,282],{"class":265},[259,3186,285],{"class":265},[259,3188,542],{"class":288},[259,3190,279],{"class":265},[259,3192,870],{"class":265},[259,3194,3195,3197,3200,3202,3204],{"class":261,"line":494},[259,3196,1756],{"class":265},[259,3198,3199],{"class":532},"message",[259,3201,279],{"class":265},[259,3203,282],{"class":265},[259,3205,1751],{"class":265},[259,3207,3208,3210,3212,3214,3216,3218,3221,3223],{"class":261,"line":515},[259,3209,2384],{"class":265},[259,3211,276],{"class":432},[259,3213,279],{"class":265},[259,3215,282],{"class":265},[259,3217,285],{"class":265},[259,3219,3220],{"class":288},"msg_3",[259,3222,279],{"class":265},[259,3224,294],{"class":265},[259,3226,3227,3229,3231,3233,3235,3237,3240,3242],{"class":261,"line":568},[259,3228,2384],{"class":265},[259,3230,705],{"class":432},[259,3232,279],{"class":265},[259,3234,282],{"class":265},[259,3236,285],{"class":265},[259,3238,3239],{"class":288},"wamid.HBg...",[259,3241,279],{"class":265},[259,3243,294],{"class":265},[259,3245,3247,3249,3251,3253,3255,3257,3259,3261],{"class":261,"line":3246},16,[259,3248,2384],{"class":265},[259,3250,745],{"class":432},[259,3252,279],{"class":265},[259,3254,282],{"class":265},[259,3256,285],{"class":265},[259,3258,126],{"class":288},[259,3260,279],{"class":265},[259,3262,294],{"class":265},[259,3264,3266,3268,3270,3272,3274,3276,3279,3281],{"class":261,"line":3265},17,[259,3267,2384],{"class":265},[259,3269,126],{"class":432},[259,3271,279],{"class":265},[259,3273,282],{"class":265},[259,3275,285],{"class":265},[259,3277,3278],{"class":288},"Is my order shipped yet?",[259,3280,279],{"class":265},[259,3282,294],{"class":265},[259,3284,3286,3288,3290,3292,3294],{"class":261,"line":3285},18,[259,3287,2384],{"class":265},[259,3289,783],{"class":432},[259,3291,279],{"class":265},[259,3293,282],{"class":265},[259,3295,392],{"class":265},[259,3297,3299,3301,3303,3305,3307,3309,3312],{"class":261,"line":3298},19,[259,3300,2384],{"class":265},[259,3302,877],{"class":432},[259,3304,279],{"class":265},[259,3306,282],{"class":265},[259,3308,285],{"class":265},[259,3310,3311],{"class":288},"2026-09-17T10:02:00.000Z",[259,3313,1440],{"class":265},[259,3315,3317],{"class":261,"line":3316},20,[259,3318,3148],{"class":265},[259,3320,3322,3324,3326,3328,3330],{"class":261,"line":3321},21,[259,3323,1756],{"class":265},[259,3325,896],{"class":532},[259,3327,279],{"class":265},[259,3329,282],{"class":265},[259,3331,903],{"class":265},[259,3333,3335],{"class":261,"line":3334},22,[259,3336,1826],{"class":265},[259,3338,3340],{"class":261,"line":3339},23,[259,3341,571],{"class":265},[82,3343,3345],{"id":3344},"inboxmessagesent",[65,3346,2182],{},[15,3348,3349,3350,3353],{},"Fires for every outbound message, including one your own key sent. Compare ",[65,3351,3352],{},"actor.id"," to your own key id to skip your own messages.",[121,3355,3357],{"className":253,"code":3356,"language":255,"meta":127,"style":127},"{\n  \"event\": \"inbox.message.sent\",\n  \"payload\": {\n    \"conversation\": { \"id\": \"7c9ecb52-...\", \"connection_id\": \"conn_abc123\", \"channel\": \"waba\", \"owner\": \"agent:ak_9f21\" },\n    \"message\": { \"id\": \"msg_4\", \"kind\": \"text\", \"text\": \"Yes, the tracking number is in your email.\", \"status\": \"sent\", \"occurred_at\": \"2026-09-17T10:03:00.000Z\" },\n    \"actor\": { \"type\": \"agent\", \"id\": \"ak_9f21\" }\n  }\n}\n",[65,3358,3359,3363,3381,3393,3469,3564,3608,3612],{"__ignoreMap":127},[259,3360,3361],{"class":261,"line":262},[259,3362,266],{"class":265},[259,3364,3365,3367,3369,3371,3373,3375,3377,3379],{"class":261,"line":269},[259,3366,272],{"class":265},[259,3368,2928],{"class":275},[259,3370,279],{"class":265},[259,3372,282],{"class":265},[259,3374,285],{"class":265},[259,3376,2182],{"class":288},[259,3378,279],{"class":265},[259,3380,294],{"class":265},[259,3382,3383,3385,3387,3389,3391],{"class":261,"line":297},[259,3384,272],{"class":265},[259,3386,2946],{"class":275},[259,3388,279],{"class":265},[259,3390,282],{"class":265},[259,3392,1751],{"class":265},[259,3394,3395,3397,3399,3401,3403,3405,3407,3409,3411,3413,3415,3417,3419,3421,3423,3425,3427,3429,3431,3433,3435,3437,3439,3441,3443,3445,3447,3449,3451,3453,3455,3457,3459,3461,3463,3465,3467],{"class":261,"line":318},[259,3396,1756],{"class":265},[259,3398,3031],{"class":532},[259,3400,279],{"class":265},[259,3402,282],{"class":265},[259,3404,527],{"class":265},[259,3406,285],{"class":265},[259,3408,276],{"class":432},[259,3410,279],{"class":265},[259,3412,282],{"class":265},[259,3414,285],{"class":265},[259,3416,1397],{"class":288},[259,3418,279],{"class":265},[259,3420,547],{"class":265},[259,3422,285],{"class":265},[259,3424,302],{"class":432},[259,3426,279],{"class":265},[259,3428,282],{"class":265},[259,3430,285],{"class":265},[259,3432,311],{"class":288},[259,3434,279],{"class":265},[259,3436,547],{"class":265},[259,3438,285],{"class":265},[259,3440,323],{"class":432},[259,3442,279],{"class":265},[259,3444,282],{"class":265},[259,3446,285],{"class":265},[259,3448,332],{"class":288},[259,3450,279],{"class":265},[259,3452,547],{"class":265},[259,3454,285],{"class":265},[259,3456,183],{"class":432},[259,3458,279],{"class":265},[259,3460,282],{"class":265},[259,3462,285],{"class":265},[259,3464,352],{"class":288},[259,3466,279],{"class":265},[259,3468,870],{"class":265},[259,3470,3471,3473,3475,3477,3479,3481,3483,3485,3487,3489,3491,3494,3496,3498,3500,3502,3504,3506,3508,3510,3512,3514,3516,3518,3520,3522,3524,3527,3529,3531,3533,3535,3537,3539,3541,3543,3545,3547,3549,3551,3553,3555,3557,3560,3562],{"class":261,"line":339},[259,3472,1756],{"class":265},[259,3474,3199],{"class":532},[259,3476,279],{"class":265},[259,3478,282],{"class":265},[259,3480,527],{"class":265},[259,3482,285],{"class":265},[259,3484,276],{"class":432},[259,3486,279],{"class":265},[259,3488,282],{"class":265},[259,3490,285],{"class":265},[259,3492,3493],{"class":288},"msg_4",[259,3495,279],{"class":265},[259,3497,547],{"class":265},[259,3499,285],{"class":265},[259,3501,745],{"class":432},[259,3503,279],{"class":265},[259,3505,282],{"class":265},[259,3507,285],{"class":265},[259,3509,126],{"class":288},[259,3511,279],{"class":265},[259,3513,547],{"class":265},[259,3515,285],{"class":265},[259,3517,126],{"class":432},[259,3519,279],{"class":265},[259,3521,282],{"class":265},[259,3523,285],{"class":265},[259,3525,3526],{"class":288},"Yes, the tracking number is in your 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