[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"docs-id-\u002Fdocs\u002Fwhatsapp\u002Fquick-replies":3},{"id":4,"title":5,"body":6,"category":385,"code_examples":386,"demos":386,"description":387,"extension":388,"meta":389,"navigation":386,"order":390,"path":391,"seo":392,"sitemap":399,"stem":403,"tags":404,"toc":409,"videos":386,"__hash__":410},"docs\u002Fdocs\u002Fwhatsapp\u002Fquick-replies.md","Balasan Cepat - Pintasan Balasan di Kotak Masuk",{"type":7,"value":8,"toc":373},"minimark",[9,14,18,25,33,38,85,96,100,106,145,151,155,178,189,193,258,275,279,288,292,303,307,348,352],[10,11,13],"h1",{"id":12},"balasan-cepat","Balasan Cepat",[15,16,17],"p",{},"Balasan cepat menyimpan teks yang sering tim Anda kirim, misalnya daftar harga atau estimasi ongkir. Ketik pintasannya di kotak tulis Kotak Masuk, dan teksnya langsung terisi.",[15,19,20],{},[21,22],"img",{"alt":23,"src":24},"Halaman Balasan Cepat dengan tombol Tambah balasan cepat, ringkasan jumlah pintasan, dan daftar pintasan","\u002Fimages\u002Fdocs\u002Fbalasan-cepat.webp",[15,26,27,28,32],{},"Balasan cepat tidak pernah terkirim otomatis. Tim Anda tetap membaca teksnya dan menekan ",[29,30,31],"strong",{},"Kirim"," sendiri. Fitur ini bukan pengiriman massal.",[34,35,37],"h2",{"id":36},"membuat-balasan-cepat","Membuat balasan cepat",[39,40,41,52,58,69,75,80],"ol",{},[42,43,44,45,48,49,51],"li",{},"Buka ",[29,46,47],{},"Percakapan"," > ",[29,50,13],{},".",[42,53,54,55,51],{},"Klik ",[29,56,57],{},"Tambah balasan cepat",[42,59,60,61,64,65,51],{},"Isi ",[29,62,63],{},"Pintasan",". Pintasan harus mulai dengan garis miring, misalnya ",[66,67,68],"code",{},"\u002Fharga",[42,70,60,71,74],{},[29,72,73],{},"Judul",", misalnya \"Estimasi ongkir\".",[42,76,60,77,51],{},[29,78,79],{},"Isi balasan",[42,81,54,82,51],{},[29,83,84],{},"Simpan balasan cepat",[15,86,87,88,91,92,95],{},"Pintasan hanya boleh berisi huruf, angka, ",[66,89,90],{},"-",", atau ",[66,93,94],{},"_"," setelah garis miring. Bila formatnya salah, halaman menampilkan \"Mulai dengan \u002F lalu huruf, angka, - atau _.\"",[34,97,99],{"id":98},"variabel","Variabel",[15,101,102,103,105],{},"Tulis variabel di ",[29,104,79],{}," agar balasan terasa personal. Konektor mengganti variabel dengan data pelanggan saat teks masuk ke kotak tulis.",[107,108,109,121],"table",{},[110,111,112],"thead",{},[113,114,115,118],"tr",{},[116,117,99],"th",{},[116,119,120],{},"Diganti dengan",[122,123,124,135],"tbody",{},[113,125,126,132],{},[127,128,129],"td",{},[66,130,131],{},"{{nama}}",[127,133,134],{},"Nama pelanggan",[113,136,137,142],{},[127,138,139],{},[66,140,141],{},"{{nomor}}",[127,143,144],{},"Nomor WhatsApp pelanggan",[15,146,147,148],{},"Contoh: ",[66,149,150],{},"Halo Kak {{nama}}, ongkir ke kota Anda mulai Rp 15.000.",[34,152,154],{"id":153},"memakai-balasan-cepat-di-kotak-masuk","Memakai balasan cepat di Kotak Masuk",[39,156,157,163,170,173],{},[42,158,159,160,51],{},"Buka satu percakapan di ",[29,161,162],{},"Kotak Masuk",[42,164,165,166,169],{},"Ketik ",[66,167,168],{},"\u002F"," di kotak tulis. Daftar balasan cepat yang cocok tampil.",[42,171,172],{},"Pilih balasan. Teksnya masuk ke kotak tulis.",[42,174,175,176,51],{},"Ubah teks bila perlu, lalu klik ",[29,177,31],{},[15,179,180,181,184,185,188],{},"Anda juga dapat menekan ",[66,182,183],{},"⌘K"," (",[66,186,187],{},"Ctrl+K"," di Windows) untuk membuka balasan cepat dan template resmi.",[34,190,192],{"id":191},"mengelola-daftar","Mengelola daftar",[107,194,195,205],{},[110,196,197],{},[113,198,199,202],{},[116,200,201],{},"Bagian",[116,203,204],{},"Fungsi",[122,206,207,215,229,245],{},[113,208,209,212],{},[127,210,211],{},"Kotak cari",[127,213,214],{},"Cari pintasan atau judul.",[113,216,217,226],{},[127,218,219,222,223],{},[29,220,221],{},"Paling sering dipakai"," \u002F ",[29,224,225],{},"Nama A-Z",[127,227,228],{},"Urutkan daftar.",[113,230,231,242],{},[127,232,233,222,236,222,239],{},[29,234,235],{},"Semua",[29,237,238],{},"Aktif",[29,240,241],{},"Nonaktif",[127,243,244],{},"Saring daftar menurut status.",[113,246,247,255],{},[127,248,249,222,252],{},[29,250,251],{},"Aktifkan",[29,253,254],{},"Nonaktifkan",[127,256,257],{},"Ubah status satu balasan cepat. Balasan yang nonaktif disembunyikan dari pintasan.",[15,259,260,261,264,265,267,268,270,271,274],{},"Kartu di atas daftar menampilkan ",[29,262,263],{},"Total pintasan",", jumlah ",[29,266,238],{}," dan ",[29,269,241],{},", dan ",[29,272,273],{},"Total pemakaian",". Setiap baris menampilkan berapa kali balasan itu dipakai.",[34,276,278],{"id":277},"wulan-ikut-membaca-balasan-cepat","Wulan ikut membaca balasan cepat",[15,280,281,282,287],{},"Wulan memakai balasan cepat yang aktif sebagai bahan ",[283,284,286],"a",{"href":285},"\u002Fdocs\u002Funified-inbox#saran-balasan-wulan","saran balasan",". Kartu saran menyebut jumlah balasan cepat yang dipakai, misalnya \"berdasarkan Profil bisnis & 3 balasan cepat\".",[34,289,291],{"id":290},"di-aplikasi-kotak-masuk","Di aplikasi Kotak Masuk",[15,293,294,298,299,302],{},[283,295,297],{"href":296},"\u002Fdocs\u002Fwhatsapp\u002Finbox-app","Aplikasi Kotak Masuk"," di ponsel punya tab ",[29,300,301],{},"Balasan cepat",". Ketuk satu balasan untuk menyalinnya. Buat dan ubah balasan cepat dari dashboard.",[34,304,306],{"id":305},"kalau-ada-masalah","Kalau ada masalah",[107,308,309,319],{},[110,310,311],{},[113,312,313,316],{},[116,314,315],{},"Teks yang tampil",[116,317,318],{},"Yang perlu dilakukan",[122,320,321,329,337],{},[113,322,323,326],{},[127,324,325],{},"\"Balasan cepat gagal dibuat\"",[127,327,328],{},"Periksa pintasan, judul, dan isi, lalu coba lagi.",[113,330,331,334],{},[127,332,333],{},"\"Balasan cepat gagal diubah\"",[127,335,336],{},"Muat ulang halaman, lalu ubah statusnya lagi.",[113,338,339,342],{},[127,340,341],{},"\"Tidak ada hasil untuk filter ini\"",[127,343,54,344,347],{},[29,345,346],{},"Hapus filter"," atau pakai kata kunci lain.",[34,349,351],{"id":350},"tautan-terkait","Tautan terkait",[353,354,355,361,367],"ul",{},[42,356,357],{},[283,358,360],{"href":359},"\u002Fdocs\u002Funified-inbox","Kotak Masuk WhatsApp",[42,362,363],{},[283,364,366],{"href":365},"\u002Fdocs\u002Fwhatsapp-templates","Template Pesan WhatsApp",[42,368,369],{},[283,370,372],{"href":371},"\u002Fdocs\u002Fwhatsapp\u002Fbusiness-profile","Profil Bisnis untuk Wulan",{"title":374,"searchDepth":375,"depth":375,"links":376},"",2,[377,378,379,380,381,382,383,384],{"id":36,"depth":375,"text":37},{"id":98,"depth":375,"text":99},{"id":153,"depth":375,"text":154},{"id":191,"depth":375,"text":192},{"id":277,"depth":375,"text":278},{"id":290,"depth":375,"text":291},{"id":305,"depth":375,"text":306},{"id":350,"depth":375,"text":351},"whatsapp",null,"Buat pintasan seperti \u002Fharga agar tim mengisi balasan yang sering dipakai dengan cepat. Wulan juga membaca balasan cepat untuk saran balasan.","md",{},8,"\u002Fdocs\u002Fwhatsapp\u002Fquick-replies",{"keywords":393,"canonical":391,"title":5,"description":387},[394,395,396,397,398],"balasan cepat whatsapp","quick reply konektor","pintasan balasan","template balasan cs","kotak masuk whatsapp",{"loc":391,"images":400,"lastmod":402},[401],{"loc":24},"2026-09-29","docs\u002Fwhatsapp\u002Fquick-replies",[405,406,407,408,385],"balasan cepat","quick reply","pintasan","kotak masuk",true,"Fw5spUQZkDAngFaBxh0ewICeK75IviiHup6V8hDJTK8"]