[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"docs-id-\u002Fdocs\u002Fwhatsapp-templates":3},{"id":4,"title":5,"body":6,"category":216,"code_examples":217,"demos":217,"description":218,"extension":219,"meta":220,"navigation":217,"order":217,"path":221,"seo":222,"sitemap":223,"stem":225,"tags":226,"toc":229,"videos":217,"__hash__":230},"docs\u002Fdocs\u002Fwhatsapp-templates.md","Template Pesan WhatsApp",{"type":7,"value":8,"toc":206},"minimark",[9,13,27,32,83,86,90,142,146,149,161,168,172,175,179,184,188],[10,11,5],"h1",{"id":12},"template-pesan-whatsapp",[14,15,16,20,21,26],"p",{},[17,18,19],"strong",{},"Template pesan"," adalah satu-satunya cara menyapa pelanggan setelah jendela 24 jam tertutup (baca ",[22,23,25],"a",{"href":24},"\u002Fdocs\u002Funified-inbox","Kotak Masuk WhatsApp"," untuk detail jendela ini). Meta meninjau dan menentukan status setiap template; Konektor hanya menampilkannya.",[28,29,31],"h2",{"id":30},"ajukan-template-baru","Ajukan template baru",[33,34,35,43,49,60,71,78],"ol",{},[36,37,38,39,42],"li",{},"Buka menu ",[17,40,41],{},"Template Pesan",".",[36,44,45,46,42],{},"Klik ",[17,47,48],{},"Ajukan template",[36,50,51,52,55,56,42],{},"Isi ",[17,53,54],{},"Nama template"," dengan huruf kecil, angka, dan garis bawah, misalnya ",[57,58,59],"code",{},"konfirmasi_pesanan",[36,61,62,63,66,67,70],{},"Pilih ",[17,64,65],{},"Bahasa"," dan ",[17,68,69],{},"Kategori"," (Utilitas, Pemasaran, atau Autentikasi).",[36,72,73,74,77],{},"Tulis ",[17,75,76],{},"Isi"," template. Tandai bagian yang berubah-ubah, misalnya nama pelanggan, sebagai variabel.",[36,79,45,80,42],{},[17,81,82],{},"Ajukan untuk ditinjau",[14,84,85],{},"Meta membutuhkan waktu sekitar 24 jam untuk meninjau template baru.",[28,87,89],{"id":88},"status-template","Status template",[91,92,93,106],"table",{},[94,95,96],"thead",{},[97,98,99,103],"tr",{},[100,101,102],"th",{},"Status",[100,104,105],{},"Artinya",[107,108,109,118,126,134],"tbody",{},[97,110,111,115],{},[112,113,114],"td",{},"Disetujui",[112,116,117],{},"Template siap dipilih dan dikirim dari Kotak Masuk.",[97,119,120,123],{},[112,121,122],{},"Menunggu Meta",[112,124,125],{},"Meta masih meninjau template ini.",[97,127,128,131],{},[112,129,130],{},"Ditolak",[112,132,133],{},"Meta menolak template ini. Halaman menunjukkan alasannya.",[97,135,136,139],{},[112,137,138],{},"Dimatikan",[112,140,141],{},"Template tidak aktif dan tidak dapat dipilih untuk dikirim.",[28,143,145],{"id":144},"kenapa-template-ditolak","Kenapa template ditolak",[14,147,148],{},"Kartu template yang ditolak menampilkan alasan dari Meta, misalnya:",[150,151,152,155,158],"ul",{},[36,153,154],{},"Formatnya tidak sesuai aturan pesan bisnis.",[36,156,157],{},"Isinya melanggar aturan pesan bisnis, misalnya gaya promosi berlebihan.",[36,159,160],{},"Template serupa sudah ada pada koneksi ini.",[14,162,163,164,167],{},"Perbaiki nama, kategori, atau isi template, lalu klik ",[17,165,166],{},"Ajukan ulang"," pada kartu yang sama. Form terisi otomatis dengan data template sebelumnya.",[28,169,171],{"id":170},"statistik-penggunaan","Statistik penggunaan",[14,173,174],{},"Kartu template menampilkan \"dikirim {jumlah}× · terbaca {persen}%\" setelah template tersebut pernah dikirim minimal satu kali. Statistik ini membantu Anda menilai template mana yang paling efektif.",[28,176,178],{"id":177},"perbarui-dari-whatsapp","Perbarui dari WhatsApp",[14,180,45,181,183],{},[17,182,178],{}," di atas daftar template untuk menyamakan status dan daftar template dengan data terbaru dari Meta. Gunakan tombol ini bila Anda mengubah template langsung lewat perangkat Meta Business.",[28,185,187],{"id":186},"tautan-terkait","Tautan terkait",[150,189,190,194,200],{},[36,191,192],{},[22,193,25],{"href":24},[36,195,196],{},[22,197,199],{"href":198},"\u002Fdocs\u002Fwhatsapp-inbox-troubleshooting","Bantuan Inbox WhatsApp",[36,201,202],{},[22,203,205],{"href":204},"\u002Fdocs\u002Fwhatsapp-official","Hubungkan WhatsApp Business Resmi",{"title":207,"searchDepth":208,"depth":208,"links":209},"",2,[210,211,212,213,214,215],{"id":30,"depth":208,"text":31},{"id":88,"depth":208,"text":89},{"id":144,"depth":208,"text":145},{"id":170,"depth":208,"text":171},{"id":177,"depth":208,"text":178},{"id":186,"depth":208,"text":187},"whatsapp",null,"Ajukan template ke Meta, pahami setiap status, baca statistik kirim dan terbaca, lalu ajukan ulang bila ditolak.","md",{},"\u002Fdocs\u002Fwhatsapp-templates",{"canonical":221,"title":5,"description":218},{"loc":221,"lastmod":224},"2026-09-18","docs\u002Fwhatsapp-templates",[216,227,228],"template pesan","jendela 24 jam",true,"Tf-KU9NuNgmBxnrMOxWnd2Q0HUXCUD44y0zKYVtd73U"]