[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"docs-id-\u002Fdocs\u002Fplatform-guides\u002Fctwa-getting-started":3},{"id":4,"title":5,"body":6,"category":532,"code_examples":533,"demos":533,"description":534,"extension":535,"meta":536,"navigation":533,"order":537,"path":538,"seo":539,"sitemap":545,"stem":547,"tags":548,"toc":554,"videos":533,"__hash__":555},"docs\u002Fdocs\u002Fplatform-guides\u002Fctwa-getting-started.md","Iklan Click-to-WhatsApp dari Nol",{"type":7,"value":8,"toc":510},"minimark",[9,13,17,22,47,51,169,175,179,182,194,198,223,230,234,264,268,280,308,312,315,319,360,364,369,372,376,379,383,393,397,400,404,407,411,476,480],[10,11,5],"h1",{"id":12},"iklan-click-to-whatsapp-dari-nol",[14,15,16],"p",{},"Iklan Click-to-WhatsApp (CTWA) membuka chat WhatsApp langsung dari iklan Facebook atau Instagram. Konektor mencatat chat itu sebagai lead dari iklan, lalu mengirim event ke Meta saat status lead berubah.",[18,19,21],"h2",{"id":20},"cara-kerja-singkat","Cara kerja singkat",[23,24,25,29,37,44],"ol",{},[26,27,28],"li",{},"Orang mengklik iklan dan mengirim pesan ke nomor Anda.",[26,30,31,32,36],{},"Pesan itu membawa data iklan dari Meta, termasuk ",[33,34,35],"code",{},"ctwa_clid",".",[26,38,39,40,36],{},"Konektor membuat lead dengan sumber ",[41,42,43],"strong",{},"ads",[26,45,46],{},"Saat status lead berubah, Konektor mengirim event ke Meta.",[18,48,50],{"id":49},"pilih-jalur-whatsapp","Pilih jalur WhatsApp",[52,53,54,76],"table",{},[55,56,57],"thead",{},[58,59,60,64,67,73],"tr",{},[61,62,63],"th",{},"Jalur",[61,65,66],{},"Aplikasi WhatsApp Business di ponsel",[61,68,69,70,72],{},"Data iklan (",[33,71,35],{},")",[61,74,75],{},"Catatan",[77,78,79,100,120,139,155],"tbody",{},[58,80,81,91,94,97],{},[82,83,84],"td",{},[41,85,86],{},[87,88,90],"a",{"href":89},"\u002Fdocs\u002Fwhatsapp-session-risk","Sesi QR tidak resmi",[82,92,93],{},"Tetap dipakai",[82,95,96],{},"Terbaca bila WhatsApp menyertakannya",[82,98,99],{},"Bisa melanggar ketentuan Meta. Nomor dapat dibatasi atau diblokir.",[58,101,102,107,110,113],{},[82,103,104],{},[41,105,106],{},"WhatsApp Business Resmi",[82,108,109],{},"Lepaskan nomor dari aplikasi lebih dulu",[82,111,112],{},"Terbaca",[82,114,115,116,119],{},"Tim membalas dari ",[41,117,118],{},"Kotak Masuk",". Setiap chat dari nomor baru menjadi lead.",[58,121,122,127,130,132],{},[82,123,124],{},[41,125,126],{},"Kirimdev, Qiscus, Halo AI, kirim.chat, Qontak",[82,128,129],{},"Mengikuti penyedia",[82,131,112],{},[82,133,134,135,36],{},"Lihat tabel penyedia di ",[87,136,138],{"href":137},"\u002Fdocs\u002Fplatform-guides\u002Fclick-to-whatsapp","Konversi Click-to-WhatsApp",[58,140,141,147,149,152],{},[82,142,143,146],{},[41,144,145],{},"Kapso"," (coexistence)",[82,148,93],{},[82,150,151],{},"Tidak terbaca",[82,153,154],{},"Lead hanya terbentuk dari pesan yang membawa kode pengunjung.",[58,156,157,162,164,166],{},[82,158,159],{},[41,160,161],{},"Pancake",[82,163,129],{},[82,165,151],{},[82,167,168],{},"—",[14,170,171,172,174],{},"Untuk operasional harian, gunakan ",[41,173,106],{},". Jalur ini paling stabil dan tidak berisiko diblokir Meta.",[18,176,178],{"id":177},"sebelum-mulai","Sebelum mulai",[14,180,181],{},"Siapkan:",[183,184,185,188,191],"ul",{},[26,186,187],{},"peran owner atau admin di workspace Konektor;",[26,189,190],{},"akses ke Meta Business Manager, akun iklan, dan Meta pixel atau dataset dengan access token;",[26,192,193],{},"nomor WhatsApp yang akan dipakai untuk iklan.",[18,195,197],{"id":196},"langkah-1-hubungkan-nomor-whatsapp","Langkah 1 — Hubungkan nomor WhatsApp",[14,199,200,201,204,205,208,209,213,214,217,218,222],{},"Buka ",[41,202,203],{},"WhatsApp"," > ",[41,206,207],{},"Hubungkan WhatsApp",", lalu pilih jalur dari tabel di atas. Baca ",[87,210,212],{"href":211},"\u002Fdocs\u002Fwhatsapp\u002Fsession","Sesi WhatsApp",", ",[87,215,106],{"href":216},"\u002Fdocs\u002Fwhatsapp-official",", atau ",[87,219,221],{"href":220},"\u002Fdocs\u002Fpartner","Integrasi Partner"," sesuai jalur yang Anda pilih.",[14,224,225,226,36],{},"Jika Meta menolak nomor Anda saat koneksi resmi, baca ",[87,227,229],{"href":228},"\u002Fdocs\u002Fwhatsapp-official#nomor-sudah-didaftarkan-ke-akun-whatsapp","Nomor sudah didaftarkan ke akun WhatsApp",[18,231,233],{"id":232},"langkah-2-tambahkan-meta-di-tracking-website","Langkah 2 — Tambahkan Meta di Tracking Website",[14,235,200,236,239,240,243,244,247,248,251,252,255,256,259,260,263],{},[41,237,238],{},"Tracking Website",", klik ",[41,241,242],{},"Tambah Platform Iklan",", pilih ",[41,245,246],{},"Meta",", lalu isi ",[41,249,250],{},"Meta Pixel ID"," dan ",[41,253,254],{},"Access Token",". Klik ",[41,257,258],{},"Simpan",", lalu klik ",[41,261,262],{},"Uji platform",". Tanpa platform Meta yang aktif, tidak ada event Meta yang terkirim.",[18,265,267],{"id":266},"langkah-3-atur-status-dan-event","Langkah 3 — Atur status dan event",[14,269,200,270,204,273,276,277,36],{},[41,271,272],{},"Konversi",[41,274,275],{},"Pengaturan Konversi",", lalu pilih ",[41,278,279],{},"Tipe Kampanye",[183,281,282,289,300],{},[26,283,284,285,288],{},"Saat chat dari iklan masuk, Konektor mengirim event untuk status ",[41,286,287],{},"Baru",": AddToCart pada tipe Sales, atau Contact pada tipe Leads.",[26,290,291,292,295,296,299],{},"Pasang template ",[41,293,294],{},"Ads Lead ke Merespons"," agar lead iklan yang aktif chat pindah ke ",[41,297,298],{},"Merespons",". Status ini mengirim event Lead.",[26,301,302,303,307],{},"Untuk dataset CTWA khusus, baca ",[87,304,306],{"href":305},"\u002Fdocs\u002Fplatform-guides\u002Fmeta-ctwa","Token Meta CTWA",". Tanpa dataset CTWA khusus, Konektor mengirim event sebagai event chat biasa ke pixel Meta Anda.",[18,309,311],{"id":310},"langkah-4-jalankan-iklan-dengan-nomor-yang-sama","Langkah 4 — Jalankan iklan dengan nomor yang sama",[14,313,314],{},"Jalankan iklan Click-to-WhatsApp Anda di Meta Ads Manager dengan nomor WhatsApp yang sudah Anda hubungkan di Langkah 1. Konektor hanya membaca chat dari nomor yang terhubung ke workspace Anda.",[18,316,318],{"id":317},"langkah-5-periksa-lead-dan-event","Langkah 5 — Periksa lead dan event",[183,320,321,329,338],{},[26,322,200,323,326,327,36],{},[41,324,325],{},"Leads",". Lead dari iklan menampilkan sumber ",[41,328,43],{},[26,330,331,332,334,335,36],{},"Buka detail lead itu. Owner melihat nilai ",[33,333,35],{}," pada bagian ",[41,336,337],{},"Parameter Atribusi",[26,339,200,340,204,342,345,346,213,349,217,352,355,356,359],{},[41,341,272],{},[41,343,344],{},"Log Sinkronisasi",". Badge ",[41,347,348],{},"Meta CTWA",[41,350,351],{},"CTWA fallback",[41,353,354],{},"Meta CAPI"," menunjukkan jalur pengiriman. Status ",[33,357,358],{},"accepted"," berarti Meta menerima event itu.",[18,361,363],{"id":362},"pertanyaan-umum-waba-coexistence-dan-ctwa_clid","Pertanyaan umum: WABA, coexistence, dan ctwa_clid",[365,366,368],"h3",{"id":367},"apa-itu-waba-dan-kapan-saya-perlu-waba-id","Apa itu WABA dan kapan saya perlu WABA ID?",[14,370,371],{},"WABA adalah akun WhatsApp Business di Meta yang menaungi nomor resmi. Pada koneksi resmi, Anda memilih atau membuat WABA di jendela Meta. Anda memerlukan WABA ID untuk mengirim event ke dataset CTWA khusus.",[365,373,375],{"id":374},"bisakah-aplikasi-whatsapp-business-di-ponsel-tetap-dipakai","Bisakah aplikasi WhatsApp Business di ponsel tetap dipakai?",[14,377,378],{},"Bisa, lewat Sesi QR tidak resmi atau lewat Kapso dengan mode coexistence. Sesi QR membaca data iklan, tetapi dapat melanggar ketentuan Meta. Kapso tidak meneruskan data iklan Click-to-WhatsApp ke Konektor. Koneksi resmi Konektor memerlukan nomor yang sudah dilepas dari aplikasi.",[365,380,382],{"id":381},"apa-itu-ctwa_clid-dan-di-mana-saya-melihatnya","Apa itu ctwa_clid dan di mana saya melihatnya?",[14,384,385,387,388,390,391,36],{},[33,386,35],{}," adalah ID klik dari iklan Click-to-WhatsApp. Meta menyertakannya pada pesan dari orang yang mengklik iklan. Buka lead di ",[41,389,325],{},". Owner melihat nilainya di bagian ",[41,392,337],{},[365,394,396],{"id":395},"kenapa-lead-dari-iklan-tidak-punya-ctwa_clid","Kenapa lead dari iklan tidak punya ctwa_clid?",[14,398,399],{},"Chat tidak dimulai dari klik iklan, atau jalur Anda tidak meneruskan data iklan (Kapso, Pancake). Pada Sesi QR, data itu terbaca hanya bila WhatsApp menyertakannya.",[365,401,403],{"id":402},"kenapa-chat-biasa-tidak-menjadi-lead","Kenapa chat biasa tidak menjadi lead?",[14,405,406],{},"Pada Sesi QR dan penyedia, Konektor membuat lead hanya dari pesan yang membawa kode pengunjung atau data iklan. Pada WhatsApp Business Resmi, setiap chat dari nomor baru menjadi lead.",[18,408,410],{"id":409},"masalah-umum","Masalah umum",[52,412,413,423],{},[55,414,415],{},[58,416,417,420],{},[61,418,419],{},"Gejala",[61,421,422],{},"Yang perlu dilakukan",[77,424,425,433,443,455,465],{},[58,426,427,430],{},[82,428,429],{},"Chat dari iklan tidak menjadi lead",[82,431,432],{},"Pastikan nomor di iklan sama dengan nomor yang terhubung, dan koneksinya aktif.",[58,434,435,440],{},[82,436,437,438],{},"Log Sinkronisasi menampilkan ",[41,439,351],{},[82,441,442],{},"Event terkirim sebagai event chat biasa. Ikuti panduan Token Meta CTWA untuk dataset CTWA khusus.",[58,444,445,448],{},[82,446,447],{},"Baris Meta tidak muncul atau berstatus skipped",[82,449,450,451,259,453,36],{},"Tambahkan platform Meta di ",[41,452,238],{},[41,454,262],{},[58,456,457,460],{},[82,458,459],{},"Meta menolak nomor saat koneksi resmi",[82,461,462,463,36],{},"Baca bagian ",[87,464,229],{"href":228},[58,466,467,470],{},[82,468,469],{},"Sesi QR sering terputus",[82,471,472,473,36],{},"Baca ",[87,474,475],{"href":211},"panduan Sesi WhatsApp",[18,477,479],{"id":478},"panduan-terkait","Panduan terkait",[183,481,482,486,490,494,498,504],{},[26,483,484],{},[87,485,138],{"href":137},[26,487,488],{},[87,489,306],{"href":305},[26,491,492],{},[87,493,106],{"href":216},[26,495,496],{},[87,497,212],{"href":211},[26,499,500],{},[87,501,503],{"href":502},"\u002Fdocs\u002Fplatform-guides\u002Flanding-page-whatsapp","Landing Page ke WhatsApp",[26,505,506],{},[87,507,509],{"href":508},"\u002Fdocs\u002Fwhatsapp\u002Fautomation","Automation Rules",{"title":511,"searchDepth":512,"depth":512,"links":513},"",2,[514,515,516,517,518,519,520,521,522,530,531],{"id":20,"depth":512,"text":21},{"id":49,"depth":512,"text":50},{"id":177,"depth":512,"text":178},{"id":196,"depth":512,"text":197},{"id":232,"depth":512,"text":233},{"id":266,"depth":512,"text":267},{"id":310,"depth":512,"text":311},{"id":317,"depth":512,"text":318},{"id":362,"depth":512,"text":363,"children":523},[524,526,527,528,529],{"id":367,"depth":525,"text":368},3,{"id":374,"depth":525,"text":375},{"id":381,"depth":525,"text":382},{"id":395,"depth":525,"text":396},{"id":402,"depth":525,"text":403},{"id":409,"depth":512,"text":410},{"id":478,"depth":512,"text":479},"platform-guides",null,"Panduan pemula iklan Click-to-WhatsApp: pilih jalur WhatsApp, hubungkan Meta, lalu cek lead dari iklan. Termasuk WABA, coexistence, dan ctwa_clid.","md",{},4,"\u002Fdocs\u002Fplatform-guides\u002Fctwa-getting-started",{"title":5,"description":534,"keywords":540,"canonical":538},[541,542,543,544,35],"click to whatsapp pemula","ctwa dari nol","waba id","coexistence whatsapp",{"loc":538,"lastmod":546},"2026-09-24","docs\u002Fplatform-guides\u002Fctwa-getting-started",[549,550,551,552,35,553],"ctwa","click to whatsapp","waba","coexistence","pemula",true,"O_zua_zkPfX1OEPOK39bI9MZKw9rditmA8xq_04jUco"]