[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"docs-id-\u002Fdocs\u002Fpartner\u002Fkapso":3},{"id":4,"title":5,"body":6,"category":397,"code_examples":398,"demos":398,"description":399,"extension":400,"meta":401,"navigation":398,"order":402,"path":403,"seo":404,"sitemap":411,"stem":415,"tags":416,"toc":422,"videos":398,"__hash__":423},"docs\u002Fdocs\u002Fpartner\u002Fkapso.md","Integrasi Kapso WhatsApp Cloud API",{"type":7,"value":8,"toc":379},"minimark",[9,14,35,40,43,46,90,94,97,122,126,146,151,166,177,181,200,204,232,236,257,264,268,275,279,296,300,311,314,318,362,366],[10,11,13],"h1",{"id":12},"integrasi-kapso-whatsapp","Integrasi Kapso WhatsApp",[15,16,17,18,25,26,30,31,34],"p",{},"Hubungkan nomor WhatsApp resmi Anda di ",[19,20,24],"a",{"href":21,"rel":22},"https:\u002F\u002Fkapso.com",[23],"nofollow","Kapso"," dengan Konektor. Setelah terhubung, pesan yang masuk otomatis tersimpan sebagai ",[27,28,29],"strong",{},"Leads"," dan tampil di ",[27,32,33],{},"Kotak Masuk",", dan Anda bisa mengirim pesan keluar (teks & template) langsung dari Konektor.",[36,37,39],"h2",{"id":38},"tentang-kapso","Tentang Kapso",[15,41,42],{},"Kapso adalah penyedia koneksi WhatsApp resmi (Cloud API). Anda mendaftar dan membayar Kapso secara langsung, bukan lewat Konektor. Konektor hanya menempelkan satu API key dari akun Kapso Anda.",[15,44,45],{},"Jumlah nomor yang bisa Anda hubungkan mengikuti plan Kapso Anda, bukan plan Konektor:",[47,48,49,62],"table",{},[50,51,52],"thead",{},[53,54,55,59],"tr",{},[56,57,58],"th",{},"Plan Kapso",[56,60,61],{},"Batas nomor",[63,64,65,74,82],"tbody",{},[53,66,67,71],{},[68,69,70],"td",{},"Free",[68,72,73],{},"1 nomor",[53,75,76,79],{},[68,77,78],{},"Pro",[68,80,81],{},"3 nomor",[53,83,84,87],{},[68,85,86],{},"Platform",[68,88,89],{},"50 nomor",[36,91,93],{"id":92},"prasyarat","Prasyarat",[15,95,96],{},"Sebelum mulai, siapkan:",[98,99,100,108,111],"ol",{},[101,102,103,104,107],"li",{},"Akun ",[19,105,24],{"href":21,"rel":106},[23]," yang aktif.",[101,109,110],{},"Satu nomor WhatsApp untuk dihubungkan (nomor baru, atau nomor yang sudah punya WhatsApp Business).",[101,112,113,114,117,118,121],{},"Akses ke Konektor sebagai ",[27,115,116],{},"Owner"," atau ",[27,119,120],{},"Admin"," workspace Anda.",[36,123,125],{"id":124},"hubungkan-nomor-di-kapso","Hubungkan Nomor di Kapso",[98,127,128,137,140,143],{},[101,129,130,131,136],{},"Masuk ke ",[19,132,135],{"href":133,"rel":134},"https:\u002F\u002Fapp.kapso.ai",[23],"dashboard Kapso"," dengan akun Anda.",[101,138,139],{},"Buka menu WhatsApp, lalu tambahkan nomor baru.",[101,141,142],{},"Ikuti langkah verifikasi nomor sampai selesai.",[101,144,145],{},"Saat diminta memilih mode koneksi, pilih salah satu di bawah ini.",[147,148,150],"h3",{"id":149},"coexistence-atau-dedicated","Coexistence atau Dedicated?",[152,153,154,160],"ul",{},[101,155,156,159],{},[27,157,158],{},"Coexistence"," — aplikasi WhatsApp Business di ponsel Anda tetap bisa dipakai berdampingan. Cocok untuk mencoba-coba lebih dulu. Kecepatan kirim dibatasi sekitar 5 pesan per detik, dan koneksi kadang putus sendiri.",[101,161,162,165],{},[27,163,164],{},"Dedicated"," — koneksi lebih stabil dan tidak terbatas seperti coexistence. Nomor tidak bisa lagi dibuka di aplikasi WhatsApp Business setelah ini.",[15,167,168,169,172,173,176],{},"Pilih ",[27,170,171],{},"coexistence"," dulu bila Anda masih menguji coba dengan nomor cadangan. Pindah ke ",[27,174,175],{},"dedicated"," setelah siap dipakai penuh untuk bisnis.",[36,178,180],{"id":179},"buat-api-key-di-kapso","Buat API Key di Kapso",[98,182,183,194,197],{},[101,184,185,186,189,190,193],{},"Di dashboard Kapso, buka menu ",[27,187,188],{},"Integrations"," > ",[27,191,192],{},"API keys",".",[101,195,196],{},"Buat key baru, lalu salin nilainya.",[101,198,199],{},"Simpan key ini baik-baik. Key ini berlaku untuk seluruh nomor di akun Kapso Anda, jadi jangan bagikan ke pihak yang tidak Anda percaya.",[36,201,203],{"id":202},"tempel-api-key-di-konektor","Tempel API Key di Konektor",[98,205,206,209,217,226,229],{},[101,207,208],{},"Masuk ke Konektor sebagai Owner atau Admin workspace Anda.",[101,210,211,212,189,214,193],{},"Buka menu ",[27,213,188],{},[27,215,216],{},"Partner Integrations",[101,218,219,220,223,224,193],{},"Klik ",[27,221,222],{},"+ Add Integration",", lalu pilih ",[27,225,24],{},[101,227,228],{},"Tempel API key dari Kapso.",[101,230,231],{},"Konektor akan mencari nomor yang tersedia di akun Kapso Anda dan menampilkannya sebagai pilihan.",[36,233,235],{"id":234},"pilih-nomor","Pilih Nomor",[152,237,238,241,244,251],{},[101,239,240],{},"Pilih nomor yang belum terhubung ke integrasi Kapso lain.",[101,242,243],{},"Nomor yang sudah dipakai integrasi Kapso lain di workspace ini akan tampil, tetapi tidak bisa dipilih lagi.",[101,245,246,247,250],{},"Bila daftar nomor tidak muncul, isi ",[27,248,249],{},"Nomor WhatsApp"," secara manual dengan ID nomor dari Kapso.",[101,252,219,253,256],{},[27,254,255],{},"Save"," untuk menyelesaikan.",[15,258,259],{},[260,261],"img",{"alt":262,"src":263},"Halaman Integrasi Partner Konektor dengan kartu Kapso WhatsApp berstatus Terhubung","\u002Fimages\u002Fdocs\u002Fintegrasi-partner.webp",[36,265,267],{"id":266},"pesan-otomatis-masuk-ke-kotak-masuk","Pesan Otomatis Masuk ke Kotak Masuk",[15,269,270,271,274],{},"Setelah integrasi aktif, pesan WhatsApp yang masuk ke nomor itu otomatis muncul di ",[19,272,33],{"href":273},"\u002Fdocs\u002Funified-inbox"," Anda, sejajar dengan kanal WhatsApp lain. Tidak ada langkah tambahan yang perlu dilakukan.",[36,276,278],{"id":277},"uji-kirim-dan-terima","Uji Kirim dan Terima",[98,280,281,284,290,293],{},[101,282,283],{},"Kirim pesan WhatsApp dari nomor pribadi ke nomor Kapso yang baru terhubung.",[101,285,286,287,289],{},"Buka ",[27,288,33],{},", pastikan pesan itu muncul sebagai percakapan baru.",[101,291,292],{},"Balas pesan itu dari Kotak Masuk.",[101,294,295],{},"Pastikan balasan Anda diterima di WhatsApp, dan status pesan berubah dari terkirim menjadi tersampaikan lalu terbaca.",[36,297,299],{"id":298},"tambah-nomor-kedua","Tambah Nomor Kedua",[98,301,302,308],{},[101,303,304,305,307],{},"Buat integrasi Kapso baru di Konektor dengan API key yang sama (lihat langkah ",[27,306,203],{}," di atas).",[101,309,310],{},"Pilih nomor lain yang belum terhubung.",[15,312,313],{},"Batas jumlah nomor mengikuti plan Kapso Anda (lihat tabel di atas). Tingkatkan plan Kapso Anda dulu bila sudah mencapai batas.",[36,315,317],{"id":316},"kegagalan-yang-sering-terjadi","Kegagalan yang Sering Terjadi",[152,319,320,326,332,338,350],{},[101,321,322,325],{},[27,323,324],{},"API key ditolak"," — pastikan key tersalin lengkap dan belum dicabut dari dashboard Kapso. Buat key baru bila perlu.",[101,327,328,331],{},[27,329,330],{},"Nomor tidak muncul di daftar pilihan"," — pastikan proses verifikasi nomor di Kapso sudah selesai. Gunakan isian manual sebagai jalan lain.",[101,333,334,337],{},[27,335,336],{},"Nomor tidak bisa dipilih"," — nomor itu sudah terhubung ke integrasi Kapso aktif lain di workspace ini. Pilih nomor lain, atau hapus integrasi yang lama dulu.",[101,339,340,343,344,346,347,349],{},[27,341,342],{},"Pesan tidak terkirim"," — periksa mode koneksi nomor di dashboard Kapso masih aktif. Mode ",[27,345,171],{}," kadang putus sendiri; pindah ke ",[27,348,175],{}," bila sering terjadi.",[101,351,352,355,356,358,359,361],{},[27,353,354],{},"Balasan lambat sampai"," — nomor dengan mode ",[27,357,171],{}," dibatasi sekitar 5 pesan per detik. Tunggu sebentar, atau pindah ke ",[27,360,175],{}," untuk volume lebih besar.",[36,363,365],{"id":364},"langkah-berikutnya","Langkah Berikutnya",[152,367,368,373],{},[101,369,370],{},[19,371,372],{"href":273},"Kotak Masuk WhatsApp",[101,374,375],{},[19,376,378],{"href":377},"\u002Fdocs\u002Fpartner","Integrasi Partner Konektor",{"title":380,"searchDepth":381,"depth":381,"links":382},"",2,[383,384,385,389,390,391,392,393,394,395,396],{"id":38,"depth":381,"text":39},{"id":92,"depth":381,"text":93},{"id":124,"depth":381,"text":125,"children":386},[387],{"id":149,"depth":388,"text":150},3,{"id":179,"depth":381,"text":180},{"id":202,"depth":381,"text":203},{"id":234,"depth":381,"text":235},{"id":266,"depth":381,"text":267},{"id":277,"depth":381,"text":278},{"id":298,"depth":381,"text":299},{"id":316,"depth":381,"text":317},{"id":364,"depth":381,"text":365},"integrations",null,"Panduan hubungkan nomor WhatsApp resmi Kapso ke Konektor: pasang API key, pilih nomor, lalu kirim dan terima pesan.","md",{},7,"\u002Fdocs\u002Fpartner\u002Fkapso",{"keywords":405,"canonical":403,"title":5,"description":399},[406,407,408,409,410],"kapso integration","kapso.com","whatsapp cloud api","waba resmi","coexistence whatsapp",{"loc":403,"images":412,"lastmod":414},[413],{"loc":263},"2026-09-20","docs\u002Fpartner\u002Fkapso",[417,418,419,420,421],"kapso","whatsapp","cloud api","outbound","integration",true,"Wp09aKhTVmKV72PhLC6Zre74JJSHqOFRQmuxWujTfWM"]