[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"docs-id-\u002Fdocs\u002Fbusiness\u002Fsupport":3},{"id":4,"title":5,"body":6,"category":235,"code_examples":236,"demos":236,"description":237,"extension":238,"meta":239,"navigation":236,"order":240,"path":241,"seo":242,"sitemap":249,"stem":251,"tags":252,"toc":258,"videos":236,"__hash__":259},"docs\u002Fdocs\u002Fbusiness\u002Fsupport.md","Bantuan, Tiket Dukungan, dan Lapor Bug",{"type":7,"value":8,"toc":227},"minimark",[9,13,22,92,95,100,156,159,162,166,187,194,198,203,207],[10,11,5],"h1",{"id":12},"bantuan-tiket-dukungan-dan-lapor-bug",[14,15,16,17,21],"p",{},"Menu ",[18,19,20],"strong",{},"Bantuan"," di bagian bawah sidebar berisi semua jalur bantuan:",[23,24,25,38],"table",{},[26,27,28],"thead",{},[29,30,31,35],"tr",{},[32,33,34],"th",{},"Menu",[32,36,37],{},"Fungsi",[39,40,41,52,68,78],"tbody",{},[29,42,43,49],{},[44,45,46],"td",{},[18,47,48],{},"Tiket Saya",[44,50,51],{},"Kirim dan pantau tiket dukungan.",[29,53,54,59],{},[44,55,56],{},[18,57,58],{},"Panduan",[44,60,61,62,67],{},"Buka ",[63,64,66],"a",{"href":65},"\u002Fdocs\u002Fgetting-started","Panduan Mulai Cepat",".",[29,69,70,75],{},[44,71,72],{},[18,73,74],{},"Dokumentasi",[44,76,77],{},"Buka seluruh dokumentasi di tab baru.",[29,79,80,85],{},[44,81,82],{},[18,83,84],{},"Komunitas Telegram",[44,86,87,88,67],{},"Gabung ke ",[63,89,91],{"href":90},"\u002Fdocs\u002Fkomunitas-telegram","grup Telegram Konektor Insider",[14,93,94],{},"Baca dokumentasi dulu untuk langkah penggunaan. Kirim tiket bila ada masalah akun, data, atau error yang belum terjawab.",[96,97,99],"h2",{"id":98},"mengirim-tiket","Mengirim tiket",[101,102,103,111,117,127,148,151],"ol",{},[104,105,61,106,108,109,67],"li",{},[18,107,20],{}," > ",[18,110,48],{},[104,112,113,114,67],{},"Klik ",[18,115,116],{},"Buat Tiket",[104,118,119,120,123,124,67],{},"Isi ",[18,121,122],{},"Subject"," dan ",[18,125,126],{},"Pesan",[104,128,129,130,133,134,137,138,137,141,144,145,67],{},"Pilih ",[18,131,132],{},"Prioritas",": ",[18,135,136],{},"Low",", ",[18,139,140],{},"Normal",[18,142,143],{},"High",", atau ",[18,146,147],{},"Urgent",[104,149,150],{},"Tambahkan lampiran bila perlu. Anda dapat melampirkan maksimal 5 berkas, masing-masing maksimal 10 MB.",[104,152,113,153,67],{},[18,154,155],{},"Kirim Tiket",[14,157,158],{},"Tulis langkah terakhir yang Anda lakukan, teks error yang tampil, dan waktu kejadian. Jangan kirim password, access token, atau data pelanggan di pesan atau tangkapan layar.",[14,160,161],{},"Balasan mengikuti antrean dan dukungan paket Anda.",[96,163,165],{"id":164},"membalas-tiket","Membalas tiket",[101,167,168,174,177,184],{},[104,169,61,170,108,172,67],{},[18,171,20],{},[18,173,48],{},[104,175,176],{},"Klik tiket yang ingin Anda balas.",[104,178,179,180,183],{},"Tulis balasan di bagian ",[18,181,182],{},"Balas Tiket",". Tambahkan lampiran bila perlu.",[104,185,186],{},"Kirim balasan.",[14,188,189,190,193],{},"Bagian ",[18,191,192],{},"Percakapan"," menampilkan semua pesan di tiket itu. Daftar tiket menampilkan kapan tiket terakhir diperbarui.",[96,195,197],{"id":196},"lapor-bug","Lapor Bug",[14,199,113,200,202],{},[18,201,197],{}," di bagian bawah sidebar untuk melaporkan tampilan atau fungsi yang salah di halaman yang sedang Anda buka. Tulis apa yang Anda harapkan dan apa yang terjadi.",[96,204,206],{"id":205},"tautan-terkait","Tautan terkait",[208,209,210,216,222],"ul",{},[104,211,212],{},[63,213,215],{"href":214},"\u002Fdocs\u002Ffaq","Pertanyaan Umum (FAQ)",[104,217,218],{},[63,219,221],{"href":220},"\u002Fdocs\u002Fwhatsapp-inbox-troubleshooting","Bantuan Inbox WhatsApp",[104,223,224],{},[63,225,226],{"href":90},"Grup Telegram Konektor Insider",{"title":228,"searchDepth":229,"depth":229,"links":230},"",2,[231,232,233,234],{"id":98,"depth":229,"text":99},{"id":164,"depth":229,"text":165},{"id":196,"depth":229,"text":197},{"id":205,"depth":229,"text":206},"business",null,"Buka panduan, kirim tiket dukungan dengan lampiran, balas tiket, dan laporkan bug langsung dari dashboard Konektor.","md",{},5,"\u002Fdocs\u002Fbusiness\u002Fsupport",{"keywords":243,"canonical":241,"title":5,"description":237},[244,245,246,247,248],"tiket dukungan konektor","bantuan konektor","lapor bug konektor","hubungi support konektor","kirim tiket",{"loc":241,"lastmod":250},"2026-09-29","docs\u002Fbusiness\u002Fsupport",[253,254,255,256,257],"bantuan","tiket","dukungan","lapor bug","support",true,"SL2YHT_oz2u6gFlBzIRqHL2hFyLXZ2bOT6KJ6F6vjdo"]